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Gwen Swain at Waterstone Mortgage NMLS #16198...
Producing Branch Manager

Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gwen and Samantha were professional and always available to me for any question. they were great to work with.
Reply from Gwen Swain
May 2nd, 2025 02:30 PM
I'm glad to hear about your positive experience with both Samantha and me. It was our pleasure to assist you, and we appreciate your kind words.
Gwen Swain at Waterstone Mortgage NMLS #1619853 has received a review with 5 star rating from Rob E
the overall experience was just amazing .
Reply from Gwen Swain
April 19th, 2025 06:48 PM
I'm thrilled to hear that your experience was amazing, Robert. It was a pleasure assisting you throughout the process at Waterstone Mortgage. Thank you for your kind words.
Gwen and her team were amazing! Extremely proficcient across all boards and spectacular communication from everyone since the beginning. She made sure everything was clear and concise and we were never left with any questions throughout the...
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Reply from Gwen Swain
April 19th, 2025 01:50 PM
I'm thrilled to hear that you found the home buying process fast and easy. It was a pleasure to work with you, and I'm grateful for your kind words about our team's communication and proficiency. Thank you for choosing Waterstone Mortgage!
Samantha went above and beyond to help us get through a very difficult situation. There were some big mistakes that ended up greatly costing us in the end but we have our home & the rest will work out eventually. I can't thank Samantha enough...
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Reply from Gwen Swain
April 18th, 2025 02:35 PM
We appreciate your feedback and are glad to hear that you had support during the challenging process. It’s important to us that you felt your needs were addressed. If there’s anything further we can assist with, please feel free to reach out....
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Everyone was responsive, friendly, and efficient.
Reply from Gwen Swain
April 16th, 2025 12:56 PM
I'm thrilled to hear that you found our team responsive, friendly, and efficient. It was a pleasure assisting you at Waterstone Mortgage, and thank you for your kind words.
Quick friendly easy
Reply from Gwen Swain at Waterstone Mortgage N...
April 8th, 2025 03:52 PM
I'mso glad to hear that you found the process quick, friendly, and easy. It was a pleasure working with you! Let us know if you, or anyone you know, ever need anything else. 🙂
Everyone was very nice and quick with replying!
Reply from Gwen Swain
April 14th, 2025 09:49 PM
I'm glad to hear that you found our team responsive and pleasant to work with. It was a pleasure assisting you at Waterstone Mortgage. Thank you for your kind words and for choosing us for your mortgage needs.
Gwen was great to work with! She made the whole process so easy to understand, and was willing to fit around and my husband's busy schedule. It's a no-brainer to refer any friends and family to Gwen and her amazing team from here on out!
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Reply from Gwen Swain
April 11th, 2025 02:21 PM
I'm thrilled to hear that the process was easy to understand and that I could accommodate your and your husband's schedules. Thank you for your kind words and for considering referrals. It was a pleasure working with you!
Samantha was super friendly! Easy to talk to. I felt like I could ask any questions without feeling dumb.
Reply from Gwen Swain
April 11th, 2025 01:23 PM
We appreciate your feedback, Maria. It's wonderful to hear that Samantha provided such a welcoming and open environment for your inquiries. We are delighted that your experience was positive, and we are here to support you with any further...
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About
Gwen Swain is a top-producing mortgage professional known for her five-star service and dedication to making the home loan process smooth and stress-free. Recognized as a Top 1% mortgage loan originators nationwide, she has earned multiple industry awards, including “Boise’s Best Lender.” With a passion for helping first-time buyers, families relocating, and self-employed borrowers, she ensures her clients get the best loan options available. Originally from Virginia, Gwen now calls Eagle, Idaho home. She enjoys Broadway musicals, playing piano, and staying active on her Peloton.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Bank Statement Loans
Specialities
Idaho Housing Products
FHA
VA
Conventional
HELOC
Construction
Non-QM
Residential
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Positions
- Waterstone Mortgage Corporation - Producing Branch ManagerApr 10th, 2017 - Current
Memberships
- TLOP Coach
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #1619853
Gallery





Achievements
- IHFA Top Producing Mortgage Originator in SW Idaho, Scotsman Guide Top 1% Loan Originator 2021-2024
Hobbies
- Snowboarding, travel, Trying new restaurants around town, spending time with family and friends