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Ginny Francum - Sr. Mortgage Advisor in Yorktown, VA

Ginny Francum

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Sr. Mortgage Advisor

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Buying a home is a significant step and understanding the loan process reduces anxiety. My strength is communicating the details.
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • SFTP
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    Cynthia L
    Hampton, VA
    Posted on October 27th, 2023 01:31 PM
    Ginny Phillips is amazing! Everything went so smoothly thanks to Ginny. Thank you Cynthia Langley
    Reply from Ginny Phillips
    October 27th, 2023 01:37 PM
    Cynthia! You were a joy to work with! Thanks for choosing Atlantic Bay and for taking the time to leave such a positive review.
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    Mark F
    Williamsburg, VA
    Posted on October 12th, 2023 03:00 PM
    Great job by all. Everyone provided excellent support through the entire process. Ginny and Ashley answered all of questions and concerns. You guys rock!! Thanks so much.
    Reply from Ginny Phillips
    October 12th, 2023 11:02 PM
    I am deeply appreciative of your positive feedback, Mark! We think you rock too!
  • SFTP
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    Suzanne F
    Williamsburg, VA
    Posted on October 12th, 2023 12:05 PM
    Ginny and her team were very helpful and supportive! We will definitely recommend Atlantic Bay Mortgage to our friends and family. Thanks so much!!!
    Reply from Ginny Phillips
    October 12th, 2023 11:04 PM
    Thank you so much!! We truly appreciate the feedback. Please do not hesitate to call with any questions - we are always here and happy to help!
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    Candi H
    Newport News, VA
    Posted on October 11th, 2023 11:52 PM
    Thank you for making the whole process easy😊
    Reply from Ginny Phillips
    October 12th, 2023 10:55 AM
    I'm thrilled to hear that you found the process easy, Candi! Remember, we here if you need anything else. Thank you for choosing Atlantic Bay Mortgage Group and for the amazing 5-star review.
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    Kristin B
    Newport News, VA
    Posted on October 11th, 2023 07:28 PM
    Thank you for your assistance.
    Reply from Ginny Phillips
    September 8th, 2024 12:32 PM
    I'm glad to hear that you were satisfied with the service, Kristin. Your positive feedback means a lot to me. If you have any more needs in the future or questions about your purchase loan, please don't hesitate to reach out to us at Atlantic...
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    Philip H
    Suffolk, VA
    Posted on September 24th, 2023 12:56 PM
    Ginny and Ashley are true professionals at their job. Always willing to answer any questions I may have with little to no delay. Willing to explain to where you understand so you can make the best decisions for your home purchase.
    Reply from Ginny Phillips
    September 25th, 2023 12:06 PM
    I'm grateful for your kind words and stellar rating, Philip. It was truly a pleasure to assist you with your home purchase. Thanks again for choosing us, and don't hesitate to reach out for any future needs.
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    Micaylee N
    Suffolk, VA
    Posted on September 22nd, 2023 11:12 PM
    Great experience - You have made this process quick and easy even though we were buying a house across the country. Electronic platforms for sending/receiving documents was very user friendly.
    Reply from Ginny Phillips
    September 25th, 2023 12:08 PM
    It's our goal to make the home buying experience as smooth as possible, regardless of the distance involved. I'm glad that our electronic platforms were user friendly for you. Thanks for your high rating and kind words. It was truly a pleasure...
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    Benetta J
    Newport News, VA
    Posted on September 21st, 2023 12:35 PM
    Ginny and her team were very patient with me. They answered all of my questions and worked with me until I was satisfied. This was an awesome experience.
    Reply from Ginny Phillips
    September 25th, 2023 12:09 PM
    I'm incredibly grateful for your kind words, Benetta! It was an absolute pleasure working with you and I'm thrilled that you had a positive experience. Patience is a key part of our customer service, as we strive to ensure every question is...
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    Anya K
    Hampton, VA
    Posted on September 18th, 2023 10:01 PM
    Ginny Phillips and her team are very kind, professional and are always ready to answer any questions I have for them! Greatly appreciate the service they have provided!
    Reply from Ginny Phillips
    September 18th, 2023 10:06 PM
    Thank you so much for your kind words, Anya. I wish you many happy memories in your new home. We look forward to assisting you in the future at Atlantic Bay Mortgage Group.
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    David Z
    Suffolk, VA
    Posted on September 18th, 2023 07:02 PM
    Thank you for working with me, I really appreciate all the time and effort you put in for me. I had amazing experience with you Ginny! A+++
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    About
    Buying a home is a significant step and understanding the loan process reduces anxiety. My strength is communicating the details.
    Products & Services
    Mortgage Loan Officer
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    Addresses and Serving Areas
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    Licenses
    • NMLS# 447959
    • Licensed in NC & VA
    Disclaimer
    © 2024 Atlantic Bay Mortgage Group Loan programs may change at any time with or without notice. Information deemed reliable but not guaranteed. All loans subject to income verification, credit approval and property appraisal. Not a commitment to lend. Atlantic Bay Mortgage Group, L.L.C. NMLS #72043 (nmlsconsumeraccess.org) is an Equal Housing Lender. Located at 600 Lynnhaven Parkway Suite 100 Virginia Beach, VA 23452.