Ginny Francum
Sr. Mortgage Advisor
Buying a home is a significant step and understanding the loan process reduces anxiety. My strength is communicating the details.
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It was the easiest home buy I have ever done! Thanks to Ginny and her team!
Reply from Ginny Phillips
March 9th, 2024 02:22 PM
Thanks so much Danny! We appreciate you. Please do not hesitate to reach out if you need anything. G
Great experience, I was kept informed of all aspects and enjoyed a smooth process.
Reply from Ginny Phillips
March 7th, 2024 04:10 PM
I'm so glad to hear you felt the process was smooth. We are here to assist with any questions you may have...Don't be a stranger now that you have closed. :)
The only thing that comes to mind would be if there is some way to tell us what changed between each version. This would make each approval easier:
Reply from Ginny Phillips
March 6th, 2024 02:21 PM
Happy Wednesday! That is an amazing take away - highlighting the changes would be helpful to you and to us. I'll submit that to see if it's possible. We loved working with you and hope you enjoy your new beautiful home!!
Ginny worked around the clock to help and made sure I understood my purchase and terms.
Reply from Ginny Phillips
March 3rd, 2024 03:33 PM
Lisa - thanks so much for the great review. :) You were great to work with and we appreciate you.
This was the third house I’ve bought and this was by far the smoothest experience of the three. Thank you.
Reply from Ginny Phillips
March 2nd, 2024 02:55 PM
Jason - that means a lot to us. I'm so glad you had a positive experience. Please do not hesitate to call with any payment questions...we are happy to help!
You guys were awesome in informing the best route that worked for us and made the whole experience easy for us!
Reply from Ginny Phillips
March 1st, 2024 06:33 PM
John! Thanks so much. We loved working with you and hope you love your new home for many years to come. Call me with any questions about payment, etc. Happy to help!
Ginny was able to help us know the more detailed points of getting a loan that we needed help with. She helped us through a difficult employment situation to prove income and show eligibility for our loan type. Overall, Ginny showed us she...
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Reply from Ginny Phillips
February 27th, 2024 04:30 PM
Thanks so much Emilee. I'm so happy for you both! Enjoy your new home and please do not hesitate to reach out with any questions.
Accommodating, knowledgeable, available and pleasant staff. Thank you
Reply from Ginny Phillips
February 26th, 2024 10:35 PM
Thanks Kathryn! I hope you enjoy your home. Please do not hesitate to reach out to us with any questions or concerns.
It was great working with you!
Reply from Ginny Phillips
February 26th, 2024 02:17 PM
You as well. Remember that we are here for you - even though you have closed, we still want to be a resource. Don't hesitate to reach out with any questions you may have in the future!!
The process was smooth and easy. Your availability and responses to our questions was superb.
Reply from Ginny Phillips
February 22nd, 2024 09:29 PM
Thanks so much! I'm glad to hear you felt the process was smooth. We will be reaching out when rates come down!
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About
Buying a home is a significant step and understanding the loan process reduces anxiety. My strength is communicating the details.
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Mortgage Loan Officer
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- NMLS# 447959
- Licensed in NC & VA
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© 2024 Atlantic Bay Mortgage Group
Loan programs may change at any time with or without notice. Information deemed reliable but not guaranteed. All loans subject to income verification, credit approval and property appraisal. Not a commitment to lend. Atlantic Bay Mortgage Group, L.L.C. NMLS #72043 (nmlsconsumeraccess.org) is an Equal Housing Lender. Located at 600 Lynnhaven Parkway Suite 100 Virginia Beach, VA 23452.