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Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
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Gene Cooney, Ruoff Mortgage

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VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

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Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
2 Star
1%
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Reviews from Web
  • Encompass
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    Tyler M B
    Greensburg, IN
    Posted on January 21st, 2026 04:06 PM
    As first-time homebuyers, we couldn’t have asked for a better experience than the one we had with Ruoff and Gene Cooney. From the very beginning, Gene made what could have been an overwhelming process feel manageable, clear, and even enjoyable....
    read more
    Reply from Gene Cooney
    January 31st, 2026 04:06 PM
    Tyler, I appreciate you sharing your experience as a first-time homebuyer. It’s gratifying to know that the process felt manageable and clear for you. Ensuring that you never felt rushed or uninformed is always a top priority for me. I’m glad...
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  • Encompass
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    Eric W S
    Batesville, IN
    Posted on January 19th, 2026 05:27 PM
    Gene is the best. He is always there for us if we have questions or need anything.
    Reply from Gene Cooney
    May 6th, 2026 02:32 PM
    Eric, I appreciate your kind words and are glad to hear there has been consistently supportive. It's important to Me that you feel well-assisted throughout your experience with Ruoff Mortgage.
  • Encompass
    J
    Jeff A H
    Greensburg, IN
    Posted on January 4th, 2026 01:25 PM
    Answered all questions in a timely manner. Received our documents through Loan Butler and was easily able to complete items needed. Friendly servic. knowledgeable and helpful.
    Reply from Gene Cooney
    January 14th, 2026 01:25 PM
    I'm glad to hear that the process was smooth and efficient for you, Jeff. It's always my goal to provide timely answers and ensure that tools like Loan Butler help make things easier. Your feedback about my service and knowledge is truly appreciated....
    read more
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    Louinic P
    SEYMOUR, IN
    Posted on January 3rd, 2026 04:19 PM
    They took the time to explain every step, kept me informed, and worked diligently to ensure everything stayed on track.
    Reply from Gene Cooney
    January 13th, 2026 04:20 PM
    I'm glad to hear that you felt well-informed and supported throughout the process, Louinic. Ensuring that everything stays on track while keeping you updated is always a priority for me. If you have any other questions or need further assistance,...
    read more
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    M
    Mandy Z
    Posted on December 27th, 2025 04:47 PM
    Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Mandy Z
    Reply from Owner
    December 29th, 2025 07:14 PM
    Thank you for the kind review!! Enjoy your new home and let me know if you ever need anything!! Happy New Year!!
  • Encompass
    A
    Amanda J Z
    Greensburg, IN
    Posted on December 27th, 2025 04:47 PM
    Everything worked out successfully
    Reply from Gene Cooney
    December 29th, 2025 07:14 PM
    We’re glad to hear that everything went successfully, Amanda. If you need any more assistance or have further questions, feel free to reach out to us.
  • Encompass
    S
    Steven R Z
    Greensburg, IN
    Posted on December 26th, 2025 09:43 PM
    Overall good experienc. Thank you.
    Reply from Gene Cooney
    December 29th, 2025 07:15 PM
    Your feedback is important to us, and pleased everything went well. Should you need any more assistance or information, please don't hesitate to reach out.
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    Cassandra H
    Posted on December 25th, 2025 09:46 PM
    Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Cassandra H
    Reply from Owner
    December 29th, 2025 07:16 PM
    Thank you so much for the kind review!! It was my absolute pleasure working with you and getting you into your new home before CHRISTMAS, to enjoy with your family!!! Have a Happy New Year and let me know if you ever need anything!!
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    Elias W
    Posted on December 25th, 2025 12:16 AM
    Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Elias W
    Reply from Owner
    December 29th, 2025 07:17 PM
    Thank you so much for the kind review and enjoy your new HOME!!! If you ever need anything, please feel free to reach out!!!
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    Elias A G W
    Columbus, IN
    Posted on December 25th, 2025 12:16 AM
    Very good and clear communication letting me know the status of the loan, and any next steps for me. Gene was incr helpful in getting my loan pushed thru
    Reply from Gene Cooney
    December 29th, 2025 07:18 PM
    Keeping clients informed every step of the way is important to me, and it's reassuring to know that you felt supported. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Thank you for the...
    read more
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    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
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    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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