Gene Cooney, Ruoff Mortgage's Cover Image

Top 5%

Gene Cooney, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 102 East 10th Street, Greensburg, Indiana, 47240
Telephone: +1-812-593-1693
Rating: 4.94

VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Ruoff Mortgage - Greensburg

4.94

(275)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 593-1693

Greensburg, IN

https://www.ruoff.com/GeneCooney

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM(Open now)

Tues

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.94

(275)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Gene n Lori were very eger to help they made what I thought was gonna be a long painful process very easy and relaxing. They were amazing

Reply from Gene Cooney

December 29th, 2025 07:19 PM

I am pleased to hear Lori and I were able to make your process easy and relaxing. It's our goal to ensure a smooth experience for our clients. If you have any more feedback or need further assistance, feel free to reach out to us anytime.

Very rude and pressured. Not good at giving details through each step.

Was quick to answer any questions I had and kept me well informed and updated me about any detail that came up.

Reply from Gene Cooney

December 18th, 2025 03:23 PM

Thank you for the kind review, looks like the only lower star was for the online application, what can we do to make it better for future borrowers? Enjoy your home and please let me know if you need anything at all!!

Working with Gene as my Loan Officer has been an outstanding experience from start to finish. Gene is consistently informative, taking the time to clearly explain every step of the process in a way that is easy to understand. His knowledge...

Reply from Gene Cooney

December 19th, 2025 05:15 PM

Thank you for sharing your experience, Joseph. I’m truly pleased to know that you found the loan process clear and well-managed. It's important to me that every step is easy to understand and that you feel confident throughout the process....

Gene was great!

Reply from Gene Cooney

December 16th, 2025 09:54 PM

I appreciate your kind words, Molie. It's gratifying to know you had a positive experience. If you have any further questions or need assistance, don't hesitate to reach out.

Excellent experience

Reply from Gene Cooney

December 12th, 2025 04:24 PM

I'm grateful for your feedback, Jacob. It's rewarding to know you had an excellent experience. If there's anything further you need or any questions arise, please feel free to get in touch.

Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Angela G

Reply from Owner

May 6th, 2026 02:34 PM

Angela, thank you for the positive rating. We appreciate your support and are glad to hear that you had a great experience with Gene at Ruoff Mortgage.

The entire process was super easy!

Reply from Gene Cooney

December 10th, 2025 07:35 PM

It's great to know that the process was straightforward for you, Garrick. Making things easy and clear is always my goal. If you have any more questions or need further assistance, feel free to reach out at any time.

Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Aaron B

Reply from Owner

May 6th, 2026 02:34 PM

Angela, thank you for the positive rating. We appreciate your support and are glad to hear that you had a great experience with Gene at Ruoff Mortgage.

The amount of communication and willingness to answer questions.

Reply from Gene Cooney

December 6th, 2025 06:31 PM

I'm pleased to know that you valued the communication and felt comfortable reaching out with questions, Aaron. It's important to me that clients feel informed and supported throughout the process. Should you have any further questions or need...

91–100 of 275

About

Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

First Time Homebuyers

Down payment assistance