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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Donny K
Reply from Owner
February 26th, 2026 10:35 AM
Thank you, Donny, for your positive rating. If there's ever anything you need or would like to discuss, feel free to reach out.
Gene and Lori did a wonderful job with the loan process
Reply from Gene Cooney
March 16th, 2026 03:31 PM
We appreciate your feedback, Donny. It's nice to hear that Gene and Lori were able to support you effectively during the loan process. If there's anything more we can do for you in the future or any additional comments you'd like to share,...
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The lender was knowable and made the lending process quick and simple.
Reply from Owner
February 24th, 2026 10:35 AM
Cory, I'm pleased to hear that you found the lending process quick and straightforward. It was my goal to make everything as smooth as possible for you. If there’s anything else I can assist with, please let me know.
Gene was very quick and worked hard to get things done. He answered questions in a timely manner and made the lending process easy and quick.
Reply from Gene Cooney
March 16th, 2026 03:33 PM
Cory, we appreciate your feedback on the efficient and diligent work I provided. It's great to know that we made the lending process straightforward for you and addressed your questions promptly. If you have any more thoughts or need further...
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Everyone was so nice and helpful with getting us our first home together.
Reply from Gene Cooney
February 20th, 2026 02:51 PM
Paige, it’s wonderful to hear about your positive experience. I’m glad that the process of getting your first home went smoothly with the support you received. If you need any further assistance, please don't hesitate to reach out.
We currently live out of town and Gene was so patient, professional and extremely considerate during the entire process. Due to the winter weather conditions preventing us making the trip to Greensburg, he was kind enough to seek out a local...
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Reply from Gene Cooney
February 13th, 2026 12:13 AM
Pamela, I truly appreciate your kind words. I'm glad I could assist in navigating the closing process, particularly given the travel challenges you faced. Ensuring everything proceeded smoothly and keeping you informed were priorities I focused...
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It down real good
Reply from Gene Cooney
February 10th, 2026 07:19 PM
Jerry, I'm glad everything worked out well for you. If there's anything more you need, feel free to reach out.
Gene was excellent to work with! He responded quickly to all of our emails and was super helpful and knowledgeable with all our questions. Made the home buying processing SO smooth and easy!
Reply from Owner
February 7th, 2026 10:36 AM
Molly, it's great to hear that you found my assistance helpful and knowledgeable. Making the home buying process smooth and easy is always a key goal for me. Thanks for sharing your experience, and if any other questions come up, just let me...
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Our expierence with Gene was excellent! He responded to emails quickly and was able to help us with all of our quedtions!
Reply from Gene Cooney
February 5th, 2026 04:08 PM
I'm glad to hear that you had an excellent experience with me. Quick communication and addressing all your questions are important aspects of what I strive to offer. If there’s anything else you need or further questions arise, don’t hesitate...
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Everything went really well for us. We are very grateful.
Reply from Gene Cooney
February 1st, 2026 10:31 PM
Sandra, I'm pleased to know that everything went well for you. Your gratitude means a lot, and it was my pleasure to assist you. If there's anything else you might need down the road, please don't hesitate to reach out.
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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