Gene Cooney, Ruoff Mortgage's Cover Image
Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
Top 5%

Gene Cooney, Ruoff Mortgage

ClaimedPro

VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Company Logo
Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
Company Logo
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
    C
    Charles L B
    COLUMBUS, IN
    Posted on March 21st, 2026 04:23 PM
    Gene was good to work with
    Reply from Gene Cooney
    May 6th, 2026 02:31 PM
    Charles, I appreciate your feedback and glad to hear that working with me was a positive experience for you. If there's anything else I can assist with at Ruoff Mortgage, please feel free to reach out.
  • Encompass
    C
    Christopher E
    Greensburg, IN
    Posted on March 16th, 2026 03:09 PM
    Working with Gene at Ruoff Mortgage was an outstanding experience from start to finish. He made the entire mortgage process smooth, clear, and stress-free. Gene was always available to answer questions, explain each step, and make sure we felt...
    read more
    Reply from Gene Cooney
    March 16th, 2026 03:24 PM
    WOW!! THANK YOU FOR THE KIND WORDS!!! It was truly my pleasure working with you and your family and getting you into your HOME!! Please reach out to me if you have any questions or receive any documentation in the mail that just doesnt make...
    read more
  • Encompass
    M
    Michael A F
    Westport, IN
    Posted on March 10th, 2026 09:12 PM
    Good communication with loan officer
    Reply from Gene Cooney
    March 16th, 2026 03:26 PM
    Michael, thank you for highlighting the communication with our loan officer, Michael. We believe that clear and effective communication is key to a smooth process, and we're glad it contributed positively to your experience. If there's anything...
    read more
  • Encompass
    C
    Candice E
    Westport, IN
    Posted on March 6th, 2026 04:10 PM
    Friendly staff. No surprises.
    Reply from Gene Cooney
    March 16th, 2026 03:28 PM
    THANK YOU!! Ensuring a smooth and transparent process is important to us. If you ever need further assistance or have more feedback, don’t hesitate to get in touch.
  • google
    C
    Claire D
    Posted on March 2nd, 2026 04:16 PM
    Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Claire D
    Reply from Owner
    March 13th, 2026 10:20 AM
    I'm grateful for your positive rating, Claire. If you ever have any further questions or need assistance, please feel free to reach out to me.
  • Encompass
    C
    Claire E F
    Greensburg, IN
    Posted on March 2nd, 2026 04:16 PM
    Gene was proactive and knowledgeable throughout the entire process. He kept me informed, communicated regularly, and made the refinancing completely painless! We appreciate being able to sign socuments electronically ahead of time to keep the...
    read more
    Reply from Gene Cooney
    March 12th, 2026 04:17 PM
    Claire, I'm pleased to hear that you found the refinancing process smooth and pain-free. Keeping you informed and being proactive are priorities I take seriously. It's great to know that the electronic signing made things more convenient for...
    read more
  • Encompass
    P
    Philip E M
    Greensburg, IN
    Posted on March 1st, 2026 01:57 PM
    knowledgeable and kept me informed what's going on
    Reply from Gene Cooney
    March 16th, 2026 03:30 PM
    Thank you for sharing your experience, Philip. We're glad to hear that you felt informed throughout the process and found Gene's knowledge to be valuable. Keeping our clients updated is essential, and we're pleased it made a difference for...
    read more
  • Encompass
    L
    Lisa K M
    Greensburg, IN
    Posted on February 27th, 2026 08:19 PM
    All of it
    Reply from Gene Cooney
    March 9th, 2026 08:19 PM
    Lisa, thank you for taking the time to leave such a positive rating. If there's anything specific you’d like to share or further assistance you need, feel free to reach out.
  • Encompass
    A
    Andrew B
    Greensburg, IN
    Posted on February 24th, 2026 05:22 PM
    Gene was incredible though our entire experience! Very honest, helped us get on the path to home buying, and extremely supportive along every step of the way.
    Reply from Gene Cooney
    March 6th, 2026 05:24 PM
    I'm really glad to hear that I could support you throughout your home buying journey, Andrew. Being honest and providing guidance every step of the way is important to me. If there's anything further you need or any questions arise, don’t hesitate...
    read more
  • Encompass
    B
    Bradley B
    Rushville, IN
    Posted on February 16th, 2026 05:25 PM
    Gene is always a pleasure to work with. Makes the process seem easy.
    Reply from Gene Cooney
    February 26th, 2026 05:26 PM
    Bradley, I'm happy to hear that working with me has been a pleasant experience for you. Making the process seem easy is always my aim. If there's anything more I can assist you with, feel free to reach out.
  • 61–70 of 275
    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    View all
    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us