Gene Cooney, Ruoff Mortgage's Cover Image
Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
Top 5%

Gene Cooney, Ruoff Mortgage

ClaimedPro

VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Company Logo
Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
Company Logo
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
    H
    Hadassah N T
    Albany, IN
    Posted on April 21st, 2026 03:26 PM
    We had a scare that the sellers were going to back out at 9:30pm the night beforethe before the closing and I called Gene and he answered and walked us through what to do! We closed the next day! He don't have to ans the phone call but he did!...
    read more
    Reply from Gene Cooney
    May 1st, 2026 03:27 PM
    Hadassah, I'm glad I could assist when you needed it most, and I'm thankful for your trust in me. It's important to me to be available for my clients, even in unexpected situations. I'm pleased everything worked out for your closing, and I...
    read more
  • google
    L
    Lisa K
    Posted on April 15th, 2026 04:33 PM
    Gene made the whole process easy and was available to answer any and all questions. Very quick to respond, always polite, explained things so I could understand. I never knew home buying could be this simple ! Once you turn in all the documents...
    read more
    Reply from Owner
    April 27th, 2026 06:56 PM
    Lisa, I appreciate your kind words and am glad to hear that you found the home buying process simple and straightforward. Being available to answer questions and provide clear explanations is important to me, and I'm pleased it made a positive...
    read more
  • Encompass
    L
    Lisa S S
    Scipio, IN
    Posted on April 15th, 2026 04:23 PM
    Gene was always so quick to respond to my questions! He explained it in layman's terms and therefore gave me a clearer picture of the whole loan process. Gene truly is at the top of his game. I was very impressed!!!
    Reply from Gene Cooney
    April 27th, 2026 03:13 PM
    Lisa, I'm grateful for your kind words and pleased to know that my explanations helped clarify the loan process for you. Quick responses and clear communication are important to me, and I'm happy to hear they made a positive impact on your...
    read more
  • Encompass
    R
    Richard A W
    Greensburg, IN
    Posted on April 1st, 2026 05:46 PM
    This is the second home I have bought thru ruoff and both times were beyond expectations gene knows what he is doing and makes the whole process easy and stress free
    Reply from Gene Cooney
    April 13th, 2026 07:48 PM
    Richard, I'm grateful for your trust in me and Ruoff for your home purchases. It's appreciated to hear that both experiences exceeded your expectations. Making the process easy and stress-free is my goal, and I'm pleased it was reflected in...
    read more
  • google
    A
    Aschlyn S
    Posted on March 31st, 2026 08:02 PM
    Gene was great to work with! Answered every question we had, quick response times and made our first home purchase so easy!
    Reply from Owner
    April 13th, 2026 04:55 PM
    Aschlyn, I'm pleased to hear that your first home purchase was an easy process. Providing quick responses and answering all your questions is important to me, and I'm glad it made a difference for you. Thank you for sharing your kind words!
  • Encompass
    A
    Aschlyn L G
    Greensburg, IN
    Posted on March 31st, 2026 08:02 PM
    Gene was so easy to work with, answered all questions and made our first home purchase a piece of cake. Will always recommend Gene to anyone looking to buy a home!
    Reply from Gene Cooney
    April 10th, 2026 08:03 PM
    Aschlyn, I'm glad to hear about your smooth experience with your first home purchase. Answering questions and simplifying the process is a top priority for me, and it's fulfilling to know you felt supported. Your recommendation means a lot,...
    read more
  • google
    N
    Noah G
    Posted on March 31st, 2026 05:02 PM
    10/10 would highly recommend for your next home home purchase! everyone at ruoff is so friendly and flexible! Gene and Lori thank you!!!
    Reply from Owner
    April 13th, 2026 07:03 PM
    Noah, I'm grateful for your recommendation and your kind words about Ruoff. It's appreciated to hear that you found our team friendly and flexible. Lori and I are thankful for the opportunity to assist with your home purchase!
  • Encompass
    N
    Noah W G
    Greensburg, IN
    Posted on March 31st, 2026 05:00 PM
    Gene was fantasti! communication was 10/10 and Lori was great also! Everything went smooth even with switch from USDA to FHA. thank you so much for getting us this home!
    Reply from Gene Cooney
    April 10th, 2026 05:01 PM
    Noah, it's wonderful to hear that you had such a positive experience during the process. Navigating the switch from USDA to FHA can be complex, and I'm glad both communication and teamwork, with Lori's help as well, made things go smoothly...
    read more
  • google
    S
    Shane B
    Posted on March 30th, 2026 05:28 PM
    You won't find a better company to handle your housing needs. They went above and beyond to get me and my family into our forever home.
    Reply from Owner
    April 10th, 2026 06:50 PM
    Shane, thank you for taking the time to share your experience. It's a pleasure to know that I could assist you and your family in finding your forever home. I'm committed to providing the best support possible for all my clients, and your feedback...
    read more
  • Encompass
    S
    Shane L B
    Greensburg, IN
    Posted on March 30th, 2026 05:27 PM
    Gene and his whole team went way above and beyond for me and my family. I can't recommend them enough.
    Reply from Gene Cooney
    April 9th, 2026 05:28 PM
    Shane, I'm grateful for your kind words. It's truly rewarding to hear that you and your family had such a positive experience. Going the extra mile is something I strive for with every client. If there’s anything more I can do for you in the...
    read more
  • 51–60 of 275
    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    View all
    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us