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Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
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Gene Cooney, Ruoff Mortgage

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VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

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Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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2 Star
1%
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Reviews from Web
  • Encompass
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    Brenda S J
    Seymour, IN
    Posted on May 21st, 2026 10:59 AM
    Always there to answer questions and providing whatever we needed.
    Reply from Gene Cooney, Ruoff Mortgage
    May 28th, 2026 07:11 PM
    Brenda, I'm glad I could be there to answer your questions and provide the support you needed. Thank you for trusting me with your mortgage process.
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    Luis A M
    Greensburg, IN
    Posted on May 17th, 2026 03:01 PM
    Gene was always available for all inquiries. He was absolutely diligent, sometimes working after hours. Hes support through out all the process made the experience worth every moment, mostly on stressful times. We appreciate everything he did...
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    Reply from Gene Cooney
    May 27th, 2026 03:01 PM
    Luis, I appreciate your kind words and am glad to know my support made a positive impact during the process. I'm pleased I could be there for you, even after hours, to help navigate the more stressful times. Thank you for your trust in me throughout...
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    Erik G D
    Columbus, IN
    Posted on May 16th, 2026 09:50 PM
    gene was absolutely wonderful. in situations like purchasing a house, there is a lot going on. Gene was really good at keeping me informed and requesting documents but didnt blow up my phone like some have done in the past. He was great with...
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    Reply from Gene Cooney
    May 26th, 2026 09:51 PM
    Erik, I'm pleased to hear that you found my communication style helpful during your home purchase. Keeping you informed without overwhelming you is important to me. I'm glad we could connect in the way that worked best for you.
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    Laura N H
    Greensburg, IN
    Posted on May 12th, 2026 02:35 AM
    Gene and his entire team were very empathetic, diligent, and professional. For every setback that arose, he had a solution.
    Reply from Gene Cooney
    May 22nd, 2026 04:53 PM
    Laura, I appreciate your kind words about my team and me. I'm glad we could provide empathetic and professional support throughout the process. It's important to me to find solutions for any setbacks, and I'm pleased we could assist you effectively....
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    Lisa
    Posted on May 7th, 2026 03:16 PM
    Great communication, friendly,very helpful. Our Mortgage experience was awesome.Highly recommend Gene!!!
    Reply from Owner
    May 18th, 2026 06:32 PM
    Lisa, I'm glad to hear that you had a great mortgage experience with me. I appreciate your recommendation and am happy that you found the communication and support helpful. Thank you for your kind words!
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    Steven E B
    Greensburg, IN
    Posted on May 3rd, 2026 10:40 PM
    Our experience was great through the whole
    Reply from Gene Cooney
    May 6th, 2026 02:30 PM
    Steven, I'm glad to hear that you had a great experience throughout the whole process. Your feedback is valued, and I am here if you need any further assistance at Ruoff Mortgage.
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    Justin D
    Rising Sun, IN
    Posted on April 30th, 2026 10:26 PM
    ................
    Reply from Gene Cooney
    May 6th, 2026 02:30 PM
    Justin, thank you for your feedback. We're pleased to hear about your positive experience with Gene at Ruoff Mortgage. If you have any further thoughts or questions, please feel free to reach out to us directly.
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    Amy E
    Posted on April 22nd, 2026 04:54 PM
    Gene was excellent to work with, made everything seamless and easy! He's very knowledgeable and answered any questions through the process very quickly! Easy to use Loan Butler, nice option! I would highly recommend Gene and Ruoff Mortgage!...
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    Reply from Owner
    May 4th, 2026 05:25 PM
    Amy, I'm grateful for your kind words and pleased to know that you found the process seamless and easy. It's great to hear that Loan Butler was a nice option for you. Thank you for recommending me and Ruoff Mortgage!
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    Amy E
    Greensburg, IN
    Posted on April 22nd, 2026 04:53 PM
    Gene was excellent to work with, made everything seamless and easy! He's very knowledgable and answered any questions through the process very quickly! Easy to use Loan Butler, nice option! I would highly recommend Gene and Ruoff Mortgage!...
    read more
    Reply from Gene Cooney
    May 4th, 2026 03:04 PM
    Amy, I appreciate your kind words and am pleased to hear that the process felt seamless and easy for you. It's great to know that Loan Butler was a helpful option for you. Thank you for recommending me and Ruoff Mortgage!
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    Hadassah R
    Posted on April 21st, 2026 03:27 PM
    We had a scared that the sellers were going to back out at 9:30pm the night before the closing and I called Gene and he answered and walked us through what to do! We closed the next day! He didn’t have to answer the phone call but he did! I...
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    Reply from Owner
    May 4th, 2026 05:49 PM
    Hadassah, I'm grateful I could be there for you during such a crucial moment. It's important to me to support my clients whenever they need it. I'm pleased everything worked out for your closing, and I look forward to assisting you with any...
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    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
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    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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