

Top 5%
Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
He was the best to work with!!!
Reply from Owner
June 15th, 2026 12:32 PM
April, I'm grateful for your kind words. It's wonderful to know that you had a positive experience working with me. Thank you for sharing!
Always there when I needed anything it was always clear what they needed from me!
Reply from Gene Cooney
June 12th, 2026 03:12 PM
April, I'm grateful for your feedback and happy to hear that I could provide clarity and support whenever you needed it. It's important to me that the process feels straightforward for you. Thank you for choosing to work with me!
Gene is knowledable, punctual, kind, helped me every step of the way in the home buying process, if u go with someone else I GURANTEE your gonna miss out on something Gene woulda provided better! Cannot say enough good things about my experience!...
read more
Reply from Owner
June 1st, 2026 01:23 PM
Dustin, thank you for sharing your appreciated experience with me. I am pleased to hear that the support was so valuable to you throughout your home buying journey. Your kind words mean a lot to me, and I am grateful for your recommendations....
read more
Gene went out of his way to steer me to the correct choice, he was available Monday-Sunday anytime I had a question and really made the home buying process enjoyable, I have already recommended 3 of my friends looking to buy use Gene, u guys...
read more
Reply from Gene Cooney
June 1st, 2026 01:26 PM
Thank you again for the kind words!! It was an absolute pleasure working with you and THANK YOU for allowing me to be a part of this process with you!! You are a person that shows, that if you put your mind to it, do the right things to build...
read more
Would highly recommend! First time home owner and the process went so smoothly and quick! Very reliable and personable but tells you exactly what you need and if you’re able to handle taking on the house! Gives you great advice as well!
Reply from Owner
May 28th, 2026 07:05 PM
Thank you so much for the kind words!! It was my pleasure to help you both purchase your new home!! If either of you need anything in the future, please reach out!!
Personable, reliable, pushed for things to get done!
Reply from Gene Cooney, Ruoff Mortgage
May 28th, 2026 07:05 PM
Erika, I appreciate your kind words. It's great to know you found me personable and reliable, and I'm pleased I could help push things forward for you. Thank you for your feedback!
Gene was very friendly and very helpful. He was very professional and answered every question that I had. Gene made this whole process super easy for me.
Reply from Gene Cooney
May 28th, 2026 07:06 PM
Matthew, I'm glad to hear that I could make the process easy for you. I appreciate your kind words and I'm pleased that you found my support helpful and professional. Thank you for choosing to work with me. If you need anything in the future,...
read more
Gene was extremely helpful. Any questions or concerns we had, Gene was quick to answer and ensure we understood. This is our first home and Gene made the process very smooth.
Reply from Gene Cooney
May 28th, 2026 07:06 PM
Dylan, I'm grateful to hear that I could help make your first home-buying experience smooth. It's important to me that all your questions and concerns were addressed promptly. Thank you for trusting me with this significant milestone.
Excellent experience working with Gene
Reply from Gene Cooney
May 28th, 2026 07:10 PM
Jeffrey, I'm grateful to hear that you had an excellent experience working with me. Thank you for your kind words and for choosing Ruoff Mortgage. Congratulations on your new home and if you need anything, please let me know.
Gene Cooney was helpful all the way through the process of buying our new home. He was very knowledgeable and answered all questions we had. I recommend Gene and Ruoff Mortgage to anyone looking for a home loan.
Reply from Owner
May 28th, 2026 07:11 PM
Brenda, I'm grateful for your recommendation and glad to hear that I could assist you throughout your home-buying process. It's great to know I was helpful in answering your questions. Thank you for choosing me and Ruoff Mortgage for your home...
read more
31–40 of 275
About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
Gallery





View all
+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us