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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
We worked with Gene Cooney! He was very patient with us as our process was a little bit more meticulous than most! He kept us very well informed on what we were going to expect every step of the way!! 10/10 recommend Gene Cooney!
Reply from Gene Cooney
December 11th, 2023 03:37 PM
Thank you so much for your detailed review, Sheena. We're delighted to hear that you had a positive experience with Gene Cooney. At Ruoff Mortgage, we always strive to guide and support our customers throughout each step of the process. Knowing...
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I wouldn’t wish for anything to have gone differently. I was well informed throughout the process and it made the process that much easier for me to navigate.
Reply from Gene Cooney
December 6th, 2023 04:13 PM
CONGRATULATIONS! It was my absolute pleasure and Thank You for allowing me to be part of this process with you!! Enjoy Your Home!!!!
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Cameron N
Reply from Owner
January 22nd, 2024 05:05 PM
Thank you for your positive feedback, Cameron! It's great to hear that you had a wonderful experience with Gene Cooney from Ruoff Mortgage. This kind of review helps us to ensure that we continue to offer top-notch service. We hope to assist...
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Everything was great
Reply from Gene Cooney
December 6th, 2023 04:14 PM
Thank you and Enjoy your new HOME!!! Congratulations!!
Everything went fast and seamless, I would highly recommend Gene Cooney with Ruoff Mortgage
Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
January 18th, 2024 05:16 PM
Thank you for your kind words and stellar rating, Korey. It was a pleasure assisting you throughout this process. Ensuring a swift and seamless experience is always my goal with Ruoff Mortgage. I appreciate your recommendation and look forward...
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Gene was excellent and made the process easy for me!
Reply from Gene Cooney
December 6th, 2023 04:16 PM
We're thrilled to hear that you had such a positive experience with Gene! At Ruoff Mortgage, we strive to provide the best service possible and to make the process as smooth as we can for our clients. Your feedback is greatly appreciated. Thank...
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Gene analyzed our condition and came out with the best possible solution to crack the deal. We are happy and satisfied with dealings. Market rate dropped pretty fast, if there is a way where dropping interest rate could be adjusted with current...
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Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
January 18th, 2024 05:18 PM
Thank you, Kishori, for your valuable feedback and high rating. I'm glad to hear you're satisfied with the solutions we provided for your situation. Your satisfaction is our priority. Regarding the dropped market rate, I understand your viewpoint....
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Gene invested a lot of time and effort in creating the loan plan which exactly met my needs. I have never seen such a commitment from any loan officer (experience based on owning three houses in India). Extremely pleased with Gene
Reply from Gene Cooney
November 3rd, 2023 04:12 PM
Thank you for the kind words! I wish you and your family nothing but the best and enjoy your new home!!! If you would ever need anything in the future or have any questions, please feel free to contact me.
Gene was very thorough, knowledgeable and informative. He helped mitigate issues that would arise in anforeard thinking, proactive manner.
Reply from Gene Cooney
December 6th, 2023 04:18 PM
Thank you for the kind words and allowing me to be apart of process with you!! Have a Merry Christmas and Happy Holidays in your new home.
Same as always very helpful and valuable person to do business with. Thank-you and will visit soon.
Reply from Gene Cooney
December 6th, 2023 04:19 PM
You are always wonderful to work with and talk with!!! I wish you nothing but the best in your new home and have a MERRY CHRISTMAS and Happy Holidays in your new Home!!
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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