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Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
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Gene Cooney, Ruoff Mortgage

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VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

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Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
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    Anthony E P
    Connersville, IN
    Posted on January 12th, 2024 04:45 PM
    Providing information, keeping in touch, guiding us through the steps and detailed descriptions of documents and anything we needed. Gene and Ruoff were very pleasant to work with all around. I feel like this was a pretty fast process and I...
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    Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
    January 18th, 2024 03:38 PM
    Thank you so much for your detailed review, Anthony. It was my pleasure to guide you through each step of the process, ensuring you had all the information you needed. I'm delighted that you found the process to be efficient and the experience...
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  • Encompass
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    Allison P D
    New Castle, IN
    Posted on January 7th, 2024 06:19 PM
    Gene made the process as seamless as possible and answered each question we had very thoroughly! Would highly recommend his services to anyone!
    Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
    January 18th, 2024 05:12 PM
    Thank you so much, Allison, for taking the time to leave such a wonderful review. I'm thrilled to hear that the process was seamless and that your questions were answered thoroughly. It means a lot that you would recommend my services to others....
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    Kalynne R B
    Rushville, IN
    Posted on January 1st, 2024 04:12 PM
    Gene was excellent at communicating every step of the home buying process with us. He was always willing to answer our questions, even after typical working hours and was extremely professional and courteous. We wouldn’t have wanted to work...
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    Reply from Gene Cooney | NMLS# 438579 | Ruoff ...
    January 18th, 2024 05:13 PM
    I'm truly grateful for your kind words, Kalynne. It was a genuine pleasure to guide you through your home buying journey and I'm glad to hear that you found the process easy and stress-free. Knowing that I was able to assist in making your...
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    Kaci P
    Posted on December 18th, 2023 04:10 PM
    Gene was helpful and knowledgeable in all aspects of this process. We will continue to use Gene and recommend him to anyone we know that needs a lender.
    Reply from Owner
    January 22nd, 2024 05:05 PM
    Thank you for your glowing review, Kaci. It's fantastic to hear that you will continue to use my services and that you're recommending me/Ruoff Mortgage to others. Your trust and support mean a lot to me!!!
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    Kaci B P
    Seymour, IN
    Posted on December 18th, 2023 04:09 PM
    Everything about this home buying process was very easy and smooth. Gene answered all the questions we had and was very helpful
    Reply from Gene Cooney
    December 18th, 2023 04:12 PM
    It was my absolute pleasure to work with you both!!! ENJOY your new HOME!!! Merry Christmas!!!
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    Bradley B
    Rushville, IN
    Posted on December 18th, 2023 03:02 PM
    Gene made our whole buying process a cake walk. Me and my wife cannot say enough great things about what he did for us. Thank you so much!
    Reply from Gene Cooney
    December 18th, 2023 03:18 PM
    Thank you!! It was my absolute pleasure and Enjoy your new HOME!!!!!!! If you ever need anything, please call!!!!! Merry Christmas!!
  • Encompass
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    Sandra V
    Batesville, IN
    Posted on December 18th, 2023 12:08 AM
    Everything went well. No complaints.
    Reply from Gene Cooney
    December 18th, 2023 02:48 PM
    Thank you!!!! Congratulations on your new HOME!!! Merry Christmas!!
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    Eric S
    Posted on December 17th, 2023 08:15 PM
    Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Eric S
    Reply from Owner
    January 18th, 2024 05:14 PM
    I'm thrilled to hear that you had such a positive experience with me at Ruoff Mortgage. I strive for excellence with every interaction and it's wonderful to know that it has made a difference. Your 5-star rating is much appreciated, Eric. This...
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    Dustin P
    Posted on December 15th, 2023 09:27 PM
    Being first time home buyers, the process can be overwhelming. Gene was completely understanding, always taking time to answer any questions that we had within minutes. We were super impressed by his great communication skills throughout the...
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    Reply from Gene Cooney
    May 14th, 2025 12:55 PM
    Hope all is well in your new HOME!!
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    Dustin P
    Posted on December 15th, 2023 09:27 PM
    Being first time home buyers, the process can be overwhelming. Gene was completely understanding, always taking time to answer any questions that we had within minutes. We were super impressed by his great communication skills throughout the...
    read more
    Reply from Owner
    January 18th, 2024 05:15 PM
    Thank you for your kind words, Dustin. It was a pleasure to help guide you through your first home buying experience. I take great pride in being responsive and transparent, so hearing that you felt understood and well-informed means a lot...
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    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
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    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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