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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gene is very knowledgeable and easy to work with.
Reply from Owner
November 4th, 2024 08:22 PM
Thank you for the excellent rating and positive feedback, Brian. It's great to hear that you had a great experience! We pride ourselves on the expertise of our staff, and Gene is indeed an asset to the Ruoff Mortgage team. We hope to assist...
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Communication and ease of process.
Reply from Gene Cooney
October 4th, 2024 01:22 PM
Thank you for the awesome review!!! It was my absolute pleasure working with you and if you need anything in the future or know of anyone that could use my assistance please let me know!!!
Gene did a great job on making my first home buying experience a great one! The entire process felt extremely easy. As a first time home-buyer, he took the time to thoroughly explain each part of the process to me to make sure I fully understood...
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Reply from Gene Cooney
October 3rd, 2024 03:57 PM
I want to thank you for the kind words and congratulate you on a great accomplishment!! Owning your first home, very impressive! It was an absolute pleasure working with you and if you need anything in the future, please let me know!!! ENJOY...
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Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Hannah K
Reply from Owner
November 4th, 2024 08:23 PM
thank you for the great survey!!! Enjoy your new HOME and let me know if you ever need anything
I’ve bought homes in the past and this why by far the quickest, easiest home buying process I’ve been apart of. Gene was great to work with and quick to answer all of my questions
Reply from Gene Cooney
September 30th, 2024 04:27 PM
Thank you so much for the kind words!!! It was/is an absolute pleasure working with you!! Enjoy your new HOME!! If you need anything at all in the future, please contact me!!!
Clear communication, easy process, and closing finished in 10 minutes.
Reply from Gene Cooney
September 24th, 2024 02:44 PM
Thank you for the kind words and survey!! It was my pleasure to work with you and if you need anything, please don't hesitate to reach out!!! Enjoy your new HOME!!!
Everything went absolutely perfect, they always had the answers to my questions, and responded to calls, texts, and emails with outstanding speed.
Reply from Gene Cooney
September 23rd, 2024 03:40 PM
THANK YOU FOR THE KIND WORDS!!!! It was my absolute pleasure and wishing you all the best in your new HOME!!! Thank you for allowing me to be a part of this process with you.
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Benja P
You guys did everything good
Reply from Gene Cooney
September 4th, 2024 05:05 PM
Thank you for the kind words and 5 star review!!! If you need anything in the future, please dont hesitate to reach out!! Enjoy your new home!!!
They went above what we were expecting we were very pleased .
Reply from Gene Cooney
September 4th, 2024 05:08 PM
It was my absolute pleasure to work with you both!!! Such a joy!!!!!! Thank you for the kind words and 5 Star Review!! Looking forward to seeing all the updates he does too your new HOME!!!
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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