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Gene Cooney, Ruoff Mortgage - VP Branch Manager | NMLS# 438579  | Ruoff Mortgage NMLS# 141868 in Greensburg, IN
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Gene Cooney, Ruoff Mortgage

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VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

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Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
0%
Reviews from Web
  • Encompass
    J
    Jacob W C
    New Albany, IN
    Posted on March 7th, 2025 12:49 AM
    Excellent in communication and explaining everything for a person to understand
    Reply from Gene Cooney
    May 14th, 2025 12:44 PM
    Thank you for the kind words, I strive to be available at all times and make sure the process is as simple as can be!! Thank you again and enjoy your new home.
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    K
    Katherine E C
    New Albany, IN
    Posted on March 6th, 2025 04:08 PM
    Gene was always available if we had questions or needed to talk through some of the financials. He made the process super easy for us and helped learn more about it as well. We couldnt say enough how much we appreciated him and what he did...
    read more
    Reply from Gene Cooney
    March 16th, 2025 04:12 PM
    Thank you so much for your kind words, Katherine. I'm thrilled to hear that you found the process easy and informative. It was a pleasure working with you and being part of your journey to homeownership. I'm always here if you need anything...
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  • Encompass
    K
    Kimberly H
    Greensburg, IN
    Posted on March 4th, 2025 07:20 PM
    Gene was super helpful and quick to repsond throughout the whole process. He made it so much easier
    Reply from Gene Cooney
    May 14th, 2025 12:46 PM
    CONGRATULATIONS on your new HOME!!! THANK YOU!!
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    M
    Mason T H
    Milroy, IN
    Posted on January 27th, 2025 07:28 PM
    Whenever they figured something out I was the first person they told and the next call they made. Made this confusing process go by quick.
    Reply from Gene Cooney
    February 6th, 2025 07:29 PM
    Wow, Mason, thanks for the kind words! I really appreciate you noticing that. Keeping my clients in the loop is so important to me, and I'm thrilled to hear it made a difference in your experience. It sounds like it was a complex process, so...
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    Christopher C C
    Batesville, IN
    Posted on December 1st, 2024 10:21 PM
    Gene is the best! Wouldn't go anywhere else for a mortgage, this is the second time we've used him and the process always goes quick and painless!
    Reply from Gene Cooney
    December 2nd, 2024 02:34 PM
    Thank you for the kind words and scores on survey!!! I always appreciate customer loyalty and love working with you 2!! ENJOY YOUR BRAND NEW HOME!!! Let me know if you ever need anything!!!!
  • Encompass
    S
    Sarah E C
    Batesville, IN
    Posted on November 30th, 2024 09:12 PM
    Gene was great to work with. Very responsive, knowledgeable, and overall just a super nice guy. We would recommend him to anyone!
    Reply from Gene Cooney
    December 2nd, 2024 02:36 PM
    Thanks for the kind words and survey!!! Thank you for once again allowing me to be a part of this process with you and enjoy your brand new home!!! Have a Merry Christmas!!!
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    C
    Cesar1 C
    Posted on November 22nd, 2024 02:49 PM
    Always looking for an alternative regarding the mortgage type and options. Always clearing doubts. Always available for questions, even phonecalls on weekends. It was a good experience.
    Reply from Owner
    May 14th, 2025 12:48 PM
    Thank you for the kind review and words!!! CONGRATULATIONS on your New Home!!!
  • Encompass
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    Cesar C
    SEYMOUR, IN
    Posted on November 22nd, 2024 02:49 PM
    Always looking for an alternative regarding the mortgage type and options. Always clearing doubts. Always available for questions, even phonecalls on weekends. It was a good experience.
    Reply from Gene Cooney
    November 22nd, 2024 04:10 PM
    I'm thrilled to hear that you had a good experience, Cesar. Your 5-star rating is greatly appreciated! I am glad we were able to assist you with various mortgage options and was always available to clear any doubts, even during weekends, LOL!!...
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  • Encompass
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    Anthony B
    Waldron, IN
    Posted on November 3rd, 2024 04:27 AM
    Good servicd.
    Reply from Gene Cooney
    November 4th, 2024 08:20 PM
    Thank you for allowing me to be part of this process with you! Enjoy your new HOME!!!!
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    Carl H
    Austin, IN
    Posted on October 29th, 2024 03:45 PM
    I loved my experience! gene made it simple and easy. I have heard horro story's from some people when it came to their closing. Gene Made it easy.
    Reply from Gene Cooney
    November 4th, 2024 08:21 PM
    Thank you, Carl, for your fantastic 5-star review. I am glad that your experience with Ruoff Mortgage simple and easy. I pride myself on making the closing process as smooth as possible and it's great to know that I was able to deliver that...
    read more
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    About
    Additional Licenses: NMLS# 438579 | KY - MC828003. In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    First Time Homebuyers
    Down payment assistance
    USDA
    FHA
    VA
    FHA HOME NOW DPA
    Jumbo
    Construction
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    What is the Search Rank Score®?
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    Positions
    • Ruoff Mortgage - VP Branch Manager
      Feb 15th, 2018 - Current
    Memberships
    • Decatur County Chamber
    • Jackson County Chamber
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 438579
    • KY - MC828003
    Gallery
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
    Gene Cooney, Ruoff Mortgage - Gallery Photo
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    +4
    Achievements
    • Presidents Club 2025
    Hobbies
    • Spending time with Family
    • Spending Time with Family, Golfing, and Coaching
    • Golfing, Relaxing with my family, traveling with the family.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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