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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Highly recommend Gene for all who need help getting prepared for your house buying experience. He is upfront with what is needed & will advise you on every step of the process. He's a good & fun guy as well!!
Reply from Owner
May 14th, 2025 12:54 PM
Hope all is well in your new HOME!! CONGRATULATIONS
Highly recommend Gene for all who need help getting prepared for your house buying experience. He is upfront with what is needed & will advise you on every step of the process. He's a good & fun guy as well!!
Reply from Gene Cooney
May 14th, 2025 12:54 PM
We are pleased to hear about your positive experience with Gene. Your recommendation and feedback on his guidance and approachability are greatly appreciated. Thank you for choosing Ruoff Mortgage.
Kept me aware of issues & what was needed to resolve them.
Reply from Gene Cooney
May 14th, 2025 12:54 PM
We appreciate your feedback, Carla. It's great to hear that Gene Cooney kept you informed throughout the process. Ensuring our clients are aware of any issues and how to resolve them is a priority for us at Ruoff Mortgage. Thank you for sharing...
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Great experience I highly recommend!
Reply from Owner
May 14th, 2025 12:55 PM
Thank you for your high recommendation. At Ruoff Mortgage, we strive to provide exceptional service, and your feedback is greatly appreciated. Enjoy your HOME! Hope all is well
Gene was very professional, knowledgable and patient. He explained everything thoroughly and completely. He made certain we understood the whole process. It was a pleasure working with Gene and Ruoff, highly recommend both! Thank you for a...
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Reply from Gene Cooney
August 26th, 2024 01:41 PM
Thank you, Joycelyn, for your kind words! It was my absolute pleasure to work with you both and get to meet such great human beings. I appreciate your time in sharing this pleasant experience and look forward to assisting you in the future....
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wonderful and careful attention throughout the whole experience!!
Reply from Gene Cooney
August 23rd, 2024 04:01 PM
I'm thrilled to hear that you had such a fantastic experience! Your feedback is greatly appreciated as I continually strive to deliver the best service to my borrowers, and Your 5-star rating is a testament to that I achieved that. Thank you...
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Gene was very nice and understanding with the fact that I work third shift and sleep during the day
Reply from Gene Cooney
August 6th, 2024 01:44 PM
Thank you for the kind words and survey!! Mr. Lowe, what could we do to make the online experience better for you or others in the future. Enjoy your new home!!
Gene has helped me find a loan for my first and second home. One guy you can really depend on to get it done quickly. Love this guy. I consider him a friend
Reply from Owner
July 22nd, 2024 01:51 PM
Believe me, the feeling is mutual my friend!!! Congratulations on your new home and if you need anything, please let me know!!!!
Gene has helped me woth my first and second home. Both times he’s got the process done quickly. He’s gone above and beyond to help me find the best loan possible. Absolutely love the guy. I consider him a friend.
Reply from Gene Cooney
July 22nd, 2024 01:51 PM
Thank you my friend!!
Gene at Ruoff Mortgage was very helpful with everything to me as a first time home buyer.
Reply from Owner
July 22nd, 2024 01:52 PM
Congratulations on your new home, it was a pleasure working with you!!! If you need anything at all, please reach out to me!!
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
Gallery





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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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