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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Gene Cooney was wonderful to work with and had us cleared to close in no time at all!!! This was my 1st mortgage and he made the whole process so simple.
Reply from Gene Cooney
August 4th, 2025 06:03 PM
We're delighted to hear that your first mortgage experience with Gene Cooney was smooth and simple. It's our goal at Ruoff Mortgage to ensure every client feels supported throughout the process. Thank you for sharing your experience, Toni,...
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Everything
Reply from Gene Cooney
August 4th, 2025 06:03 PM
Thank you for your feedback, Treasa! We're pleased to know that you had a positive experience with Gene Cooney at Ruoff Mortgage. If there’s anything specific you'd like to share or discuss further, please feel free to reach out. Your satisfaction...
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RuoffMortgage got me approved for a home loan when others would not. There team made it happen for me and they can do it for you. Give them a call, right Now!!!
Reply from Gene Cooney
July 8th, 2025 06:42 PM
Mr. Fikes, it was my absolute pleasure working with you and congratulations on your new HOME!!! Thank you for the kind words and rating and if you ever need anything in the future, please reach out!!!
Gene is the best man truly, helped me with every single step and handled my anxious personality with true professionalism!
Reply from Owner
July 8th, 2025 06:43 PM
Thank you for the kind words and survey!! It was my pleasure working with your family!!! You should be very proud of yourself and accomplishment of purchasing a brand new home at your age!!!!!! Keep going sir!!!!
Gene was the most knowledgeable and friendly loan officer I've ever dealt with. True pro and stand up guy!
Reply from Gene Cooney
July 8th, 2025 06:44 PM
Thank you sir!!! Enjoy your new HOME!!
Very friendly and faster than I thought buying a home would be.
Reply from Owner
July 8th, 2025 06:44 PM
Congratulations on your new home and thank you for the kind words and survey
We had an outstanding experience with our loan officer throughout the mortgage process. From the very beginning, Gene was responsive, knowledgeable, and incredibly dedicated to helping us secure the best possible loan for our new home. Gene...
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Reply from Gene Cooney
June 26th, 2025 04:28 PM
Want to say it was my absolute pleasure working with you both and congratulations on your new HOME!!!! Thank you for the kind words and let me know if you need anything else in the future!!!
The whole experience was amazing
Reply from Gene Cooney
June 26th, 2025 04:29 PM
Thank you for the kind words and survey!! Congratulations on your new home and please let
Gene was very quick to respond to any questions we had.
Reply from Gene Cooney
June 26th, 2025 04:30 PM
CONGRATULATIONS!!! Enjoy your new home!!
All out awesome communications. Helped with everything and had clear and easy instructions with everything we needed to do. Then when we met, was as nice as a person anyone could deal with. Will recommend to anyone and everyone. Will give 5...
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Reply from Gene Cooney
June 26th, 2025 04:30 PM
It was my absolute pleasure and Congratulations on your new HOME!! Thank you for the kind words and survey!!! Let me know if you have any questions or need anything in the future!!
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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