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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Business Hours
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closed
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9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
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Reviews from Web
We can't thank Gene enough for everything he did to get us into our beautiful home. He truly went above and beyond—jumping through hoops, pushing through tight deadlines, and keeping us informed every step of the way. His dedication, patience,...
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Reply from Owner
June 26th, 2025 04:31 PM
It was my absolute pleasure and thank you for the kind words and survey!!! Enjoy your new HOME!!
Answer any questions I had and kept me updated
Reply from Gene Cooney
June 11th, 2025 01:34 PM
We are thrilled to hear that Gene Cooney was able to answer all your questions and keep you updated throughout the process. Your satisfaction is important to us at Ruoff Mortgage, and we appreciate your feedback.
Since I am a first time home buyer gene made the process easy and less stressful. He answered any questions I had and was overall great to work with !
Reply from Gene Cooney
June 11th, 2025 01:35 PM
Thank you for the kind words and survey!!! It was my absolute pleasure to work with you and so happy that this experience was easy and was able to get you into your HOME stressfree!!
I was kept well informed throughout the experience it was made easy for me and done in a timely manner.
Reply from Gene Cooney
June 10th, 2025 07:15 PM
I'm glad to hear that you felt well-informed and that the process was made easy and timely for you. It was a pleasure assisting you at Ruoff Mortgage. Thank you for your positive feedback!
Everything went perfectly and Gene was a great person to work
Reply from Gene Cooney
June 2nd, 2025 03:08 PM
I'm thrilled to hear that everything went perfectly for you, Jamie. It was a pleasure working with you, and I appreciate your kind words. If you need any further assistance, please don't hesitate to reach out.
Gene is very professional with you yet more on a friend type level, meaning text messaging, giving personal opinion on things. Ill deal with him everytime in the house buying process!
Reply from Gene Cooney
May 14th, 2025 12:39 PM
Thank you for the kind words!!! It was my absolute pleasure to work with you and wishing you all the best in your new HOME!!! Please let me know if you ever have any questions!!!
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Alexis N
Excellent communication and the foundation of trust!
Reply from Gene Cooney
May 14th, 2025 12:40 PM
Thank you for the kind words and wanted to say it was great getting to work with you and enjoy your new HOME!!! CONGRATULATIONS!!
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Rick M
Reply from Owner
May 14th, 2025 12:41 PM
Thank you for the high review and enjoy your new HOME, if you have any questions, please feel free to reach out!!
Gene explained the process well and kept me up to date with all the requirements needed to complete the loan.
Reply from Gene Cooney
May 9th, 2025 04:01 PM
I'm glad to hear that you found the process explanation and updates helpful. It was a pleasure assisting you with your loan at Ruoff Mortgage. Thank you for your kind words and the positive feedback.
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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+4
Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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