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Gene Cooney, Ruoff Mortgage
VP Branch Manager | NMLS# 438579 | Ruoff Mortgage...

Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing ho... Show More
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Business Hours
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closed
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9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
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Reviews from Web
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Ann G
Reply from Owner
September 2nd, 2025 07:37 PM
Thank you for your 5 star review and enjoy your new home!! If you ever need anything, you can always reach out to me!!!
Gene, was there all through the process with us. He was very accommodating would absolutely recommend him to my family and friends
Reply from Gene Cooney
September 2nd, 2025 07:38 PM
thank you for the kind words and 5 star review!! It was my absolute pleasure working with you both and getting to know you!!!
Gene Cooney, Ruoff Mortgage has received a review with 5 star rating from Marcus
Gene was great to work with!
Reply from Gene Cooney, Ruoff Mortgage
September 3rd, 2025 01:03 AM
I'm pleased to hear that you had a good experience working with me, Marcus. Your feedback is appreciated, and it was a pleasure assisting you. If there's anything else you need in the future, don't hesitate to get in touch.
Our experience from the start to closing was OUTSTANDING!! Gene was helpful and helped educate us on the process. His communication was awesome!!
Reply from Owner
August 21st, 2025 07:02 PM
Thank You and your Family again for trusting me with your purchase of the FAMILIES NEW HOME!! SO excited for you all to get settled into your new home with all the accessibility that is needed!!!!
Gene kept us informed every step of the way! Did a little onlinw chat as well, and that was great!
Reply from Gene Cooney
August 21st, 2025 07:04 PM
I am thrilled to hear that the online chat was a positive part of your experience. At Ruoff Mortgage, clear communication and support are key priorities for us, and we're glad this made a difference for you. Thank you for sharing your experience,...
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Communication was an A+. I was able to get ahold of Gene practically any day, any time. Very quick and smooth process as well.
Reply from Gene Cooney
August 15th, 2025 04:54 PM
I appreciate you taking the time to share your experience, Evan. I'm glad that you found the communication effective and that I was available when you needed assistance. It's rewarding to hear that the process felt quick and smooth for you....
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Gene is very personable and willing to help
Reply from Gene Cooney
August 4th, 2025 06:02 PM
Thank you so much for the kind review and congratulations on your new home!!!!!! Let me know if you ever need anything in the future or have questions.
Fast and easy
Reply from Gene Cooney
August 4th, 2025 06:05 PM
Thank you for taking the time to share your review, Derrick. We're pleased to hear that your experience with Gene Cooney at Ruoff Mortgage was fast and easy. Ensuring a seamless process is important to us, and we're glad we could meet your...
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Gene Cooney was wonderful to work with and had us cleared to close in no time at all!!! This was my 1st mortgage and he made the whole process so simple.
Reply from Owner
August 4th, 2025 06:03 PM
Thank you for the kind review and words!!!! It was my pleasure to work with you and if you need anything in the future, please let me know
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About
Additional Licenses: NMLS# 438579 | KY - MC828003.
In my customer service approach, I prioritize respect, transparency, and reliability. Whether guiding clients through a home purchase or refinance, I aim to minimize stress by providing honest advice and maintaining open communication. My philosophy centers on building lasting relationships based on trust and a shared dedication to achieving their real estate goals. I specialize in USDA, FHA, VA, Conventional Loans, and Refinances. Buying a home can be a stressful time, and I am here to make sure that no matter if you are a first time buyer or buying your 5th home, that the loan process is stress free for you and your Family!! Call me today if you have any questions about financing!!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down payment assistance
USDA
FHA
VA
FHA HOME NOW DPA
Jumbo
Construction
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Positions
- Ruoff Mortgage - VP Branch ManagerFeb 15th, 2018 - Current
Memberships
- Decatur County Chamber
- Jackson County Chamber
Addresses and Serving Areas
Primary Serving Area
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 438579
- KY - MC828003
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Achievements
- Presidents Club 2025
Hobbies
- Spending time with Family
- Spending Time with Family, Golfing, and Coaching
- Golfing, Relaxing with my family, traveling with the family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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