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Gema Villicana
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
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Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Gema Villicana has received a review with 5 star rating from Sam D
Reply from Gema Villicana
August 6th, 2025 11:09 PM
Thank you so much, Sam. I'm genuinely pleased to hear that you had a positive experience with the services I provided at WFG National Title Insurance Company. Resale transactions can often be complex, and I'm glad I could assist you effectively....
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Ready at any moment to help out.
Reply from Gema Villicana
August 6th, 2025 11:07 PM
James, I appreciate your kind words and the great rating. It means a lot to know that you feel supported. Being ready to assist whenever needed is something I strive for, and I'm here anytime you have questions or need further assistance. Thank...
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Gema Villicana has received a review with 5 star rating from Timothy G
Reply from Gema Villicana
August 6th, 2025 11:09 PM
Thank you, Timothy, for taking the time to share your positive experience. I'm really glad to hear that everything went smoothly with your resale transaction. If there's anything else you need or if you have any questions in the future, feel...
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Great communication and attention to time parameters.
Reply from Gema Villicana
August 6th, 2025 11:09 PM
Thank you, Rick! I'm glad to hear that you appreciated the communication and timely manner in which everything was handled. It was a pleasure working with you on the resale, and I'm thrilled I could meet your expectations. If there's ever anything...
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Encontre una solucion a lo que yo necesitaba, amabilidad , Profecionalismo , paciencia y cordialidad.... siempre los recomendare por que te hacen sentir seguro y entienden tus necesidades Etermamente agradecida.
Reply from Gema Villicana
August 6th, 2025 11:10 PM
Daniel, estoy verdaderamente agradecida por tus amables palabras. Me alegra saber que pude ofrecerte la solución que necesitabas y que te sentiste seguro con el proceso. Es importante para mí asegurarme de entender y atender tus necesidades...
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Vanessa was Phenomena!!!, she very on top of it! Great communication and helpful.
Reply from Gema Villicana
August 6th, 2025 11:11 PM
Thank you, John, for sharing your positive experience with us. We're delighted to hear that Gema Villicana's team, including Vanessa, provided such proactive and effective support throughout the process. Great communication is something we...
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Great team to work with!
Reply from Gema Villicana
August 6th, 2025 11:11 PM
Thank you, Ronald! I'm glad to hear that you had a positive experience working with us. It was a pleasure assisting with your resale, and I'm here if you need anything else in the future.
Excellent service as always!
Reply from Gema Villicana
August 6th, 2025 11:12 PM
Crystal, thank you for your kind words and for taking the time to share your experience. I'm delighted to hear that you were pleased with the service. It's always my goal to provide the best support possible, and your feedback means a lot to...
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No check yet 😕
Great customer service provided by Vanessa. I appreciated her quick response to all my emails and always staying on top of things on my file, especially handling the subordinate payoff process. Thank you.
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
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Positions
- WFG National Title Insurance Company - Escrow Branch ManagerMay 24th, 2023 - Current
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Hobbies
- Travel
- Reading a good book
- Dancing
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