Top 5%
Gema Villicana
Escrow Officer
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Ex... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Very professional and easy to understand
Excellent communication
The entire escrow was smooth with great communication!!!
Gema Villicana has received a review with 5 star rating from Claudia E
Gema Villicana has received a review with 5 star rating from Almir A A
Gema Villicana has received a review with 5 star rating from Almir A A
The work and how she explain everything
The attention to detail Gema VIllicana provided.
Team Gema was always very prompt in responding to my needs. Gem and Vanessa are the best persons to work with. They are always pleasant and eager to help. My transaction was complicated and they truly took the time and care to close escrow...
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Gema Villicana has received a review with 5 star rating from Demil Y
Reply from Gema Villicana
August 6th, 2025 11:08 PM
Thank you, Demil, for taking the time to leave such a wonderful review. I'm truly glad to hear that your experience was a positive one. Working with clients like you makes my job rewarding. If there's anything more I can assist with in the...
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About
At WFG, reimagining the customer experience is fundamental to our ethos. Our real estate, lender, and title industry partners, along with their customers, are our "North Star." This inspired our Fifth Cornerstone: "Reimagine the Customer Experience,” driven by the First Cornerstone, “Everything we do is because of you.” WFG’s "Three Cs" — Communicate, Collaborate, and Co-exist — ensure an elevated customer experience. Our MyHome® platform streamlines transactions, enhancing transparency and communication. Using the Net Promoter Score® system, we’ve achieved "World Class" ratings, reflecting our commitment to exceptional service.
Products & Services
Escrow Service
Title Insurance
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Positions
- WFG National Title Insurance Company - Escrow Branch ManagerMay 24th, 2023 - Current
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Primary Serving Area
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Time Zone
Pacific Standard Time (PST)
Hobbies
- Travel
- Reading a good book
- Dancing
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