Felicia Lau
Senior Loan officer
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Felicia Lau has received a review with 5 star rating from Kyle T
Reply from Owner
March 14th, 2026 05:41 PM
I appreciate your positive rating. Thank you for taking the time to rate my service at General Mortgage Capital.
Communication was swift and effecient
Reply from Felicia Lau
November 20th, 2025 05:41 PM
I appreciate you highlighting the communication aspect, Kyle. It's satisfying to know that the process felt clear and efficient for you. Thank you for your feedback!
Great service, very patient, professional and dedicated!
Reply from Felicia Lau
November 20th, 2025 05:42 PM
Your feedback is much appreciated. I'm glad to know you found the service patient, professional, and dedicated. I look forward to assisting you again in the future.
Felicia Lau has received a review with 5 star rating from Anson
Reply from Owner
March 14th, 2026 05:41 PM
I appreciate the 5-star rating. Thank you for your support!
This is the 4th times working with her and will keep running in the future
Reply from Felicia Lau
November 20th, 2025 05:47 PM
I'm committed to continuing to provide whatever support you need in the future. Thank you for your ongoing trust and confidence in my services.
Felicia is an awesome senior loan officer! She is extremely knowledgeable in her field and provided great service to me. She work tirelessly to get my closing done in time. She answered all my questions promptly and took time to address all...
read more
Reply from Owner
November 20th, 2025 05:49 PM
I appreciate your kind words, Cheryl. It was rewarding to work with you and ensure your closing was completed on time. Thank you for the high recommendation, it truly means a lot.
Felicia was very efficient with my loan process even working after office hours . she would answer my questions very promptly and takes time to address all my concerns . she work tirelessly to get my closing done in time and she was always...
read more
Reply from Felicia Lau
November 20th, 2025 05:52 PM
It's great to know that you found the loan process efficient and that my efforts to address your questions and concerns were helpful. Working with you was a pleasure, and thank you for your recommendation to friends and family.
Friendly and professional
Reply from Felicia Lau
October 7th, 2025 10:14 PM
I appreciate your feedback. It's important to me that you found the service friendly and professional. If there's anything else you need or have questions about, feel free to reach out.
I had a fantastic experience due to the exceptional service from your staff, who were friendly and attentive. I truly appreciated the attention to detail and will definitely recommend you to my friends!
Reply from Felicia Lau
September 15th, 2025 02:53 PM
I'm pleased to hear that you had a positive experience with our services and the team's attention to detail. Your recommendation means a lot to us, and I'm grateful for your kind words. Thank you for taking the time to share your experience!...
read more
Felicia is very professional, patient, and warm-hearted. She helped me a lot, and I truly appreciate her support. I will definitely recommend her to my friends
Reply from Owner
August 17th, 2025 01:26 AM
I'm glad I could be of assistance throughout the process. Thank you for your kind words!
21–30 of 156
About
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan.
We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
Residential Mortgage Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- General Mortgage Capital Corporation - Laon OfficerMar 21st, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2019
Time Zone
Central Standard Time (CST)
Licenses
- Texas
- Kansas
- Missouri
View All
Disclaimer
©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.