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Felicia Lau - Senior Loan officer in Plano, TX

Felicia Lau

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Senior Loan officer

Company Logo
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Range
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5 Star
98%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Xiaozhen Q
    Carrollton, TX
    Posted on March 29th, 2025 04:00 AM
    Felicia is so nice to help us all the time. We are so urgent to close the property and she just helped us to make it! she is a reliable officer.
    Reply from Felicia Lau
    November 20th, 2025 05:58 PM
    It's great to know that you found our assistance reliable and helpful during your urgent property closing. If there's anything more we can do for you, please feel free to reach out.
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    Jing Z
    Rogers, Arkansas
    Posted on January 13th, 2025 09:45 PM
    Felicia helped to get a great deal and shared her thought that helped me understand the market and make my decision. Because of her help, i was able to lock a great rate. Thanks for her help
    Reply from Felicia Lau
    January 14th, 2025 01:49 AM
    I'm so glad to hear that you felt supported throughout your recent home purchase, Jing. It was a pleasure working with you. Thank you for your review!
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    The L F
    Posted on November 17th, 2024 05:36 AM
    Felicia Lau has received a review with 5 star rating from The L F
    Reply from Owner
    January 8th, 2025 05:30 PM
    Thank you so much for the perfect rating! I'm thrilled to hear that you had a great experience at GMCC. Don't hesitate to reach out if you need any further assistance. I'm here to help!
  • Encompass
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    Ethan L
    Wichita, KS
    Posted on November 17th, 2024 05:34 AM
    Quick response and helpful to explain
    Reply from Felicia Lau
    January 8th, 2025 05:31 PM
    I'm thrilled to hear that you had a positive experience with us, Ethan. Your feedback makes my day! I always strive to provide a quick response and clear explanations, so I'm glad to know that I was able to meet your expectations. I look forward...
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    Jeffrey L Y
    Owasso, OK
    Posted on November 2nd, 2024 05:49 PM
    Communication well
    Reply from Felicia Lau
    January 8th, 2025 05:31 PM
    Thanks for the 5-star rating and the positive feedback, Jeffrey! It's always my goal to provide clear and timely communication to ensure a smooth process for my clients. If you have any more needs or questions in the future, don't hesitate...
    read more
  • Encompass
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    Nancy S
    Wichita, KS
    Posted on October 12th, 2024 11:16 AM
    ⭐️⭐️⭐️⭐️⭐️Exceptional Service from Felisha – Highly Recommend!I had the pleasure of working with Felisha multiple times, and each experience has been outstanding. Her professionalism, expertise, and dedication to her clients truly set her apart....
    read more
    Reply from Felicia Lau
    January 8th, 2025 05:32 PM
    Thank you so much, Nancy! I'm thrilled to hear you had such a positive experience and I'm grateful for your repeated trust in me. Your words truly mean a lot. Thank you again for your kind words and for highly recommending me!
  • Encompass
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    Xiaomin Z
    Andover, KS
    Posted on September 3rd, 2024 02:43 AM
    Felicia did an outstanding job finding me the best rate, she is knowledgeable helpful, friendly responsive and trustworthy. Felicia made the loan process easy and smoothly.
    Reply from Felicia Lau
    January 8th, 2025 05:34 PM
    It was truly a pleasure to assist you in finding the best rate. Your kind words and high rating mean a lot to me and the team at General Mortgage Capital. Looking forward to serving your future mortgage needs.
  • Encompass
    S
    Sheng C
    Wichita, KS
    Posted on July 29th, 2024 04:32 PM
    Patience. Passion. Answered all my questions. She is awesome.
    Reply from Felicia Lau
    July 29th, 2024 07:25 PM
    Thank you for the 5-star review! I always aim to address all questions and concerns, and I'm pleased to know I was successful in your case. I appreciate your support and look forward to assisting you again in the future!
  • Encompass
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    Hengyi W
    Wichita, KS
    Posted on June 6th, 2024 01:49 PM
    Felicia is very patient and actively communicates with customers to help solve problems
    Reply from Felicia Lau
    July 29th, 2024 07:24 PM
    I appreciate your kind words, and I'm glad to hear that you had a positive experience. Your satisfaction is my top priority. Thank you for your 5-star rating!
  • Encompass
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    Ruonan L
    Houston, TX
    Posted on May 24th, 2024 09:32 PM
    Felicia was knowledgeable and patient
    Reply from Felicia Lau
    May 25th, 2024 09:15 AM
    Ruonan, I'm so glad to hear that you found my service helpful! Your positive feedback means a lot to me. Thanks for taking the time to share your 5-star review.
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    About
    GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan. We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Qualified Mortgage Pre-Approvals
    Non-QM
    Specialities
    Residential Mortgage Loan
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    Positions
    • General Mortgage Capital Corporation - Laon Officer
      Mar 21st, 2019 - Current
    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Kansas
    • Missouri
    • View All
    Disclaimer
    ©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.