Felicia Lau
Senior Loan officer
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Working with Felicia for our mortgage was a fantastic experience. Her professionalism and deep expertise were evident throughout the entire process. She provided excellent advice and worked tirelessly to help us secure an ideal interest rate....
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Reply from Felicia Lau
September 21st, 2026 04:58 AM
I'm glad to know that my professionalism and expertise made a positive impact on your mortgage process. It was a pleasure to work with you and help secure an ideal interest rate. Thank you for choosing me as your loan officer.
Professional, patient, dedicated, and always considerate of the customer’s best interests. Maximize customer satisfaction.
Reply from Felicia Lau
September 21st, 2026 05:00 AM
I'm pleased to know that you found my approach professional and considerate. At General Mortgage Capital, ensuring customer satisfaction is always a priority. Thank you for your kind words!
Felicia Lau has received a review with 5 star rating from Kai F
Reply from Owner
September 21st, 2026 05:02 AM
Thank you for your 5-stars rating, I appreciate it!
She provided great service with excellent communication throughout the entire process. Very professional, responsive, and easy to work with. Highly recommend!
Reply from Felicia Lau
September 21st, 2026 05:03 AM
I'm pleased to know that you found my service professional and communication effective. It was a pleasure working with you through the process, and your recommendation means a lot to me and the team at General Mortgage Capital.
Great communication,Professional advice, and respect for the clients
Reply from Felicia Lau
March 14th, 2026 05:39 PM
I'm pleased to know that you appreciated the communication and professional advice, thank you for your 5-stars review, I appreciate that!
Felicia Lau has received a review with 5 star rating from Cindy G
Reply from Owner
March 14th, 2026 05:39 PM
I appreciate the five-star rating, Cindy. Thank you for your support!
She has very good patience , and professional experience.
Reply from Felicia Lau
March 14th, 2026 05:51 PM
Thank you for your kind feedback. I'm glad to hear that my patience and professional experience helped make your mortgage process a positive one. If there's anything else I can assist you with, please feel free to reach out.
Fast response with kind patience, good rate with low cost, etc.
Reply from Felicia Lau
March 14th, 2026 05:40 PM
It's great to hear your positive feedback. I'm pleased I could provide fast responses and assist you in securing a good rate with low costs. Your satisfaction is important to me, and I'm glad I could help. Thank you!
Professional, good communication
Reply from Felicia Lau
November 20th, 2025 05:29 PM
I appreciate your feedback, Cynthia. It's important to us that you felt supported. Thank you for sharing your experience.
This is my third loan, and third time having Felicia as my loan officer. She always makes sure yo communicates what she needs from me, and always keeps me updated. She also has worked around my working abroad status three times now and has...
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Reply from Felicia Lau
November 20th, 2025 05:39 PM
It's great to know that my communication and updates have been helpful. Thank you for choosing me again, it's always a pleasure to work with you.
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About
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan.
We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Qualified Mortgage Pre-Approvals
Non-QM
Specialities
Residential Mortgage Loan
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Positions
- General Mortgage Capital Corporation - Laon OfficerMar 21st, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2019
Time Zone
Central Standard Time (CST)
Licenses
- Texas
- Kansas
- Missouri
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Disclaimer
©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.