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Felicia Lau - Senior Loan officer in Plano, TX

Felicia Lau

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Senior Loan officer

Company Logo
GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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Range
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5 Star
98%
4 Star
1%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • google
    A
    Angela N
    Posted on September 26th, 2026 03:48 AM
    very nice and professional when i work with her. she always tried to her best to help us find the best option
  • Encompass
    A
    Andrew W N
    Lenexa, KS
    Posted on September 26th, 2026 03:47 AM
    she is nice and awesome
  • Encompass
    A
    Annamarie Y Y
    Aubrey, TX
    Posted on September 24th, 2026 06:23 PM
    Felicia ensured I had all my answers questioned, her response time was immediate and gave me useful advice as a first time home buyer. She was extremely patient and kind and made it a stressful experience much easier.
  • google
    K
    Kris L
    Posted on August 29th, 2026 06:10 AM
    Felicia is super helpful and professional. She makes everything so easy and smooth. I had very tight schedule selling and buying house, she always responded instantly and i really had a good experience. 100% recommended.
    Reply from Owner
    September 21st, 2026 04:40 AM
    I'm pleased to hear that I could make your selling and buying process smooth. Your recommendation and positive words about my service with General Mortgage Capital are truly appreciated.
  • Encompass
    C
    Ching C
    Wylie, TX
    Posted on August 29th, 2026 06:08 AM
    Felicia is super helpful and professional. Always instant response.
    Reply from Felicia Lau
    September 21st, 2026 04:44 AM
    Thanks for your 5-stars review! I'm pleased to hear you found my assistance helpful and professional, and glad I could provide timely responses throughout your experience with GMCC.
  • Encompass
    Y
    Yanping T
    Wichita, KS
    Posted on August 21st, 2026 10:27 AM
    she is so nice.
    Reply from Felicia Lau
    September 21st, 2026 04:45 AM
    I'm happy to hear you had a nice experience, and thank you for your 5-stars review!
  • google
    Y
    Yun-Hwa M
    Posted on June 14th, 2026 04:59 PM
    ★★★★★Felicia provided outstanding service throughout our home loan process. She was professional, responsive, knowledgeable, and always willing to answer our questions in a timely manner. Her guidance made the process much smoother and less...
    read more
    Reply from Owner
    September 21st, 2026 04:49 AM
    I'm so pleased to hear that you had a smooth and stress-free experience with your home loan process. Your recommendation and kind words mean a lot to me and the team at General Mortgage Capital. If you ever have more questions or need assistance...
    read more
  • Encompass
    Y
    Yun H M
    Aubrey, TX
    Posted on June 13th, 2026 03:21 PM
    ★★★★★Felicia provided outstanding service throughout our home loan process. She was professional, responsive, knowledgeable, and always willing to answer our questions in a timely manner. Her guidance made the process much smoother and less...
    read more
    Reply from Felicia Lau
    September 21st, 2026 04:51 AM
    Thank you for your 5-stars review! I'm pleased to know that my guidance helped make your home loan process smoother and less stressful. Thank you for your high recommendations!
  • Encompass
    W
    Weicheng J M
    Aubrey, TX
    Posted on June 10th, 2026 12:23 PM
    Felicia diligently assisted us throughout every step of the loan process. She is incredibly helpful and exceptional. We are delighted to have her as our loan officer.
    Reply from Felicia Lau
    September 21st, 2026 04:53 AM
    I'm pleased to hear that you found my assistance helpful during every step of the loan process. It was a great experience working with you, and I'm grateful for your kind words. Thank you for choosing me as your loan officer!
  • Encompass
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    Minshuai D
    Lincoln, NE
    Posted on June 1st, 2026 01:50 PM
    Felicia is very professional, effiient, and helpful.
    Reply from Felicia Lau
    September 21st, 2026 04:56 AM
    Thank you for your kind words. I'm pleased to hear that you found my service professional and efficient. It was a pleasure assisting you throughout the loan process.
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    About
    GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan. We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Qualified Mortgage Pre-Approvals
    Non-QM
    Specialities
    Residential Mortgage Loan
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    Positions
    • General Mortgage Capital Corporation - Laon Officer
      Mar 21st, 2019 - Current
    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Kansas
    • Missouri
    • View All
    Disclaimer
    ©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.