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Felicia Lau - Senior Loan officer in Plano, TX

Felicia Lau

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Senior Loan officer

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GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending sp...... Show More
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Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.97
(146)
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Reviews from Web
  • 5.0
    Encompass
    J
    Jing Q
    Frisco, TX
    Posted on May 13th, 2026 08:59 PM
    Working with Felicia for our mortgage was a fantastic experience. Her professionalism and deep expertise were evident throughout the entire process. She provided excellent advice and worked tirelessly to help us secure an ideal interest rate....
    read more
  • 5.0
    Encompass
    B
    Bin L
    Frisco, TX
    Posted on May 13th, 2026 03:35 PM
    Professional, patient, dedicated, and always considerate of the customer’s best interests. Maximize customer satisfaction.
  • 5.0
    google
    K
    Kai F
    Posted on May 11th, 2026 04:06 PM
    Felicia Lau has received a review with 5 star rating from Kai F
  • 5.0
    Encompass
    Y
    Yu Z
    Grand Prairie, TX
    Posted on May 11th, 2026 04:06 PM
    She provided great service with excellent communication throughout the entire process. Very professional, responsive, and easy to work with. Highly recommend!
  • 5.0
    Encompass
    M
    Miao Z
    North Saint Paul, MN
    Posted on March 13th, 2026 10:31 PM
    Great communication,Professional advice, and respect for the clients
    Reply from Felicia Lau
    March 14th, 2026 05:39 PM
    I'm pleased to know that you appreciated the communication and professional advice, thank you for your 5-stars review, I appreciate that!
  • 5.0
    google
    C
    Cindy G
    Posted on February 25th, 2026 11:34 PM
    Felicia Lau has received a review with 5 star rating from Cindy G
    Reply from Owner
    March 14th, 2026 05:39 PM
    I appreciate the five-star rating, Cindy. Thank you for your support!
  • 5.0
    Encompass
    H
    Hong G P
    Hurst, TX
    Posted on February 25th, 2026 11:34 PM
    She has very good patience , and professional experience.
    Reply from Felicia Lau
    March 14th, 2026 05:51 PM
    Thank you for your kind feedback. I'm glad to hear that my patience and professional experience helped make your mortgage process a positive one. If there's anything else I can assist you with, please feel free to reach out.
  • 5.0
    Encompass
    L
    Lingling A
    Cypress, TX
    Posted on December 18th, 2025 11:32 AM
    Fast response with kind patience, good rate with low cost, etc.
    Reply from Felicia Lau
    March 14th, 2026 05:40 PM
    It's great to hear your positive feedback. I'm pleased I could provide fast responses and assist you in securing a good rate with low costs. Your satisfaction is important to me, and I'm glad I could help. Thank you!
  • 4.83
    Encompass
    C
    Cynthia T C
    Arlington, TX
    Posted on November 17th, 2025 10:34 PM
    Professional, good communication
    Reply from Felicia Lau
    November 20th, 2025 05:29 PM
    I appreciate your feedback, Cynthia. It's important to us that you felt supported. Thank you for sharing your experience.
  • 5.0
    Encompass
    W
    Walton P P
    Derby, KS
    Posted on November 2nd, 2025 10:54 PM
    This is my third loan, and third time having Felicia as my loan officer. She always makes sure yo communicates what she needs from me, and always keeps me updated. She also has worked around my working abroad status three times now and has...
    read more
    Reply from Felicia Lau
    November 20th, 2025 05:39 PM
    It's great to know that my communication and updates have been helpful. Thank you for choosing me again, it's always a pleasure to work with you.
  • 10 of 146
    About
    GMCC is a full-service mortgage broker with an experienced staff offering expertise in every area of mortgage lending. From purchase to refinance to construction lending. We have access to a full range of mortgage sources and our lending specialists are dedicated to finding the right loan-with the best rates, terms and costs-to meet your unique needs. Throughout the lending process, we provide regular loan updates and progress reports, so you always know the status of your loan. We offer all our exceptional mortgage services online. Through us you not only have access to the best loans available in the marketplace, but you can also review loan alternatives, and even apply for your loan, at your convenience, online - 24 hours a day.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Qualified Mortgage Pre-Approvals
    Non-QM
    Specialities
    Residential Mortgage Loan
    273
    /850
    Search Rank Score
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    Positions
    • General Mortgage Capital Corporation - Laon Officer
      Mar 21st, 2019 - Current
    Addresses and Serving Areas

    Year Started

    2019

    Time Zone

    Central Standard Time (CST)
    Licenses
    • Texas
    • Kansas
    • Missouri
    • View All
    Disclaimer
    ©2024 General Mortgage Capital Corporation (“GMCC”) is a mortgage lender. NMLS ID# 254895 (www.nmlsconsumeraccess.org). 1350 Bayshore Highway #740, Burlingame, CA 94010. 669-303-9888. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Equal Housing Opportunity.