Erin Shellenberger
LO Assistant - Licensed | NMLS ID# 1925930
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Business Hours
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9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The whole process to complete my loan went much smoother
than I had anticipated. All the agents that I worked with showed
amazing patience with all the questions I had. Never a problem
contacting them.
Reply from Owner
April 29th, 2025 12:00 AM
Peter, we’re thrilled to hear that your loan process went smoothly. Your feedback means a lot to us! We’re always here to help with any questions you have in the future.
Yaritza and our realtor (Barbara Claudio) were absolutely amazing! Buying a home is not as scary as I thought it would be but that's because I had an amazing team! Yaritzas team also were so helpful! Don't get scared of all the scary first...
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Reply from Owner
January 29th, 2025 12:00 AM
So glad you had a great experience, Rochelle. Have a great day, and thanks for letting us be a part of your home buying journey!
Had my account set on autopay to pay more than the minimum payment. They decided to adjust (lower)the autopay to just cover the minimum payment. Looks like they don’t like their clients to put more into the principal. Be aware.
Reply from Owner
February 28th, 2025 12:00 AM
It's important for us to hear from our borrowers. We're in the process of providing a detailed answer to your feedback and will be sending it to the address we have for you. We're confident this will shed light on the matter.
Derek at Planet Home Lending made our home buying experience smoother than we could have ever imagined. He was communicative and so so helpful. He made sure we had everything that we needed during the process. He is GREAT!
Reply from Owner
January 29th, 2025 12:00 AM
We’re thrilled to get this kind of feedback. Thank you so much for taking the time to review us.
Planet Home Lending -Tampa made sure that I understood the process of what Planet Home Lending was going to do for me. They made sure that I understood the process of what I needed to do t in order to get my loan process through them. all persons...
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Reply from Owner
January 29th, 2025 12:00 AM
Thank you for sharing your experience. Planet Home Lending strives to provide excellent customer service and we're happy to hear we succeeded with you. Thanks for being a Planet customer!
Vangie was there in the process every step of the way when getting my first home. She helped me a lot with any questions that I had, and responded rapidly to any concerns. Excellent experience.
Reply from Owner
January 29th, 2025 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience with Vangie! We're happy to hear that we've delivered excellent customer service, especially on your very first home. Letting others know of your experience...
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I applied online for a small home equity loan. The process went great. My loan officer was David Anger and he did a phenomenal job. He was very thorough, prompt and professional. If he emailed me, I got back with him promptly and he responded...
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Reply from Owner
January 29th, 2024 12:00 AM
That’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!
Pray you never endure a natural disaster and receive an insurance check to cover home repairs and are at the mercy of this company releasing the money to you. They go out of their way to withhold funds, blatantly lie when you call to check...
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Reply from Owner
January 29th, 2024 12:00 AM
Thank you for sharing your difficulties and helping us improve our customer service. This branch location only offers loans — no one is involved with Servicing. But we’d love a chance to make this right. Would you please send your name, your...
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I give PHL a 4.5 (only because I wish it was a bit cheaper) but don’t know how to do the half star. I give a 5 to Daniel Hunt, Cody, and team as they were great during the process. Dan went above and beyond to give me honest information, guidance,...
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Reply from Owner
January 29th, 2024 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Thank you Planet Lending and Mr. Rodrick Hyde for providing us with the service and information we needed to be support our family. The daily communication and support enabled us to get a great rate. Thank you again, our family appreciates...
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Reply from Owner
January 29th, 2024 12:00 AM
We’re thrilled to get this kind of feedback. Thank you so much for taking the time to review us!
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.