Erin Shellenberger
LO Assistant - Licensed | NMLS ID# 1925930
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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9 AM to 5 PM(Open now)
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9 AM to 5 PM
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closed
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Reviews from Web
Erin provided clear and concise communications with us during the loan process. She answered all of our questions in an easy way to understand them, making the loa n process smooth and easy.
Reply from Erin Shellenberger
August 28th, 2026 06:59 PM
Congrats on your home purchase, Michael! Helping with your home loan was a joy, and I’ll be here for any of your future mortgage needs. – Erin Shellenberger
Great customer service. Awesome response time
Reply from Erin Shellenberger
June 8th, 2026 06:14 PM
I’m glad you found the mortgage process smooth, Hunter. Thanks for sharing your experience, and I’ll be here to help with your future home loan needs. – Erin Shellenberger
Offered great advise and was very helpful.
Reply from Erin Shellenberger
June 3rd, 2026 07:36 PM
Congratulations again, Jared. Helping with your home purchase journey was so rewarding, and I’ll be here for your future mortgage needs. – Erin Shellenberger
Erin is not judgemental and has such a warm, kind, authentic personality. She's not intimidating and doesn't over do it. She answered questions clearly and quickly around the clock. We are so glad we were able to work with her and we would...
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Reply from Erin Shellenberger
November 19th, 2025 04:09 PM
Thank you for trusting me, Jessica. I’m glad your home financing journey went smoothly, and I’ll be here whenever you’re ready for your next mortgage step. – Erin Shellenberger
Erin is super professional and amazing to work with. She helped me through this entire process and worked with my Agent. She was super responsive to all of my questions and concerns. She made this is a smooth process while as anyone knows,...
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Wouldn’t recommend.I worked with Jennifer R. during my home closing process. While she was responsive early on, the experience took a disappointing turn at the end.At closing, I was surprised to learn that the full seller credit couldn’t be...
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Reply from Owner
September 29th, 2025 12:00 AM
Thank you for bringing this to our attention. Someone from Planet will be reaching out to talk through your experience and explore next steps together.
A disgusting type of business they run. My Va loan was sold to them as well. They provided inaccurate information, untimely information and did predatory lending practices. There’s really too much to write about my experience with them and...
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Reply from Owner
July 29th, 2025 12:00 AM
Thank you for reaching out. While our branches focus on originating loans and don’t manage servicing, we’re here to help. Please email your name, address, and contact details to ******************************** so we can connect you with the...
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Why is PHL leaving yellow tags on my door ! Are you really coming to my house in the middle of the night to harasse my family over a missed payment! Next time trespassers won't haven't it easy! I will file a complaint with the CFBP and the...
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We had an overall great experience, Rick and his team was helpful, flexible and cooperative with efficient communication. He would always answer our questions timely, and there was no delay in the process, we were able to get our closing done...
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Reply from Owner
July 29th, 2025 12:00 AM
Thank you so much for your kind words! We're happy to hear that Rick delivered excellent customer service. Letting others know we helped you means the world.
Our loan was bought out by this company. And that’s where all the nightmares started. They demanding us getting flood insurance which we are not in the flood zone! I tried fighting and fighting. Then next month they sent a policy that they...
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Reply from Owner
June 29th, 2025 12:00 AM
Thank you for sharing your concerns. Due to federal regulations, we are unable to discuss loan details with anyone not listed on the loan or an authorized party. We understand the gravity of the situation and encourage the borrower to contact...
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.