Erin Shellenberger
LO Assistant - Licensed | NMLS ID# 1925930
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication was great and the process was super easy. Kristen and her team answered any questions that I had in a timely manner and ensured that I fully understood the process.
Reply from Owner
June 29th, 2025 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that Kristen delivered excellent customer service. Letting others know of your experience with us is much appreciated!
Great communication, customer service and very easy to work with. I would happily work with Mr. Freeman in the future and I would also recommend him to anyone that is looking to refinance their mortgage
Reply from Owner
July 29th, 2025 12:00 AM
It was such a pleasure to assist you. We’re so glad we delivered the customer service you deserve. Letting others know of your experience with us is the highest compliment!
Trustworthy, Reliable, Patient, Supportive and most of all they are Straight Forward. Closing on an FHA loan in 18 days wowwwww, really unbelievable, Great place to work with
Reply from Owner
June 29th, 2025 12:00 AM
Thank you, Dan. We’re thrilled to hear about your positive experience. We appreciate your kind words and hope to be your lender for life.
First thing that I want to say is it doesn't hurt to ask if there are any possibilities for You to own a Home.And that is what Rick and His team worked hard to help You, and finally our dream became a reality, WE OWN OUR OWN HOUSE.They will...
read more
Reply from Owner
June 29th, 2025 12:00 AM
So glad you had a great experience, Eko. Have a great day, and thanks for letting us be a part of your homebuying journey!
David was very helpful, Professional and nice from the 1st phone to the last email. I will definitely refer people that I know to him
Reply from Owner
July 29th, 2025 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that David delivered excellent customer service. Letting others know of your experience with Planet is much appreciated!
BEWARE ALL VETERANS or anyone considering financing with Planet Home Lending!!! Research their better business bureau real complaints. I would stay very clear of this mortgage company unless you can afford fluctuations in your monthly payment...
read more
Reply from Owner
May 29th, 2025 12:00 AM
We would welcome the opportunity to have a manager call you to resolve the issue to respond. To move forward, we need you to please email your name, your phone number, and the property address to ********************************. Once we have...
read more
Michael and Laura were great to work with. Continual contact during the whole refinance process which helped tremendously. Would definitely recommend working with them.
Reply from Owner
May 29th, 2025 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!
fast response time, friendly, easy to communicate with, will do all they can to get you approved. give them a call! You wont regret it!
Reply from Owner
April 29th, 2025 12:00 AM
Thanks for the rating. Is there anything you’d like to share that we can pass along to the team?
Kyle Spitzer was very helpful in us getting our home. He was always quick and professional in his communication. He helped to explain things to us when they were complicated. He is top notch and would recommend to anyone. He is kind, personable,...
read more
Reply from Owner
April 29th, 2025 12:00 AM
We’re thrilled to get this kind of feedback. Thank you so much for taking the time to review us.
Rodrick Hyde and his team provided exceptionally professional service throughout the entire mortgage refinancing process. From start to finish, their expertise, clear communication, and attention to detail made the experience smooth and stress-free....
read more
Reply from Owner
April 29th, 2025 12:00 AM
Thanks for being a Planet customer and taking the time to share your positive experience with Rodrick Hyde! We're happy to hear that we've delivered excellent customer service. Letting others know of your experience with us is much appreciated!...
read more
11–20 of 53
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Eastern Standard Time (EST)
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.