Erica Medlock
Senior Mortgage Banker | NMLS# 1910705
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Bu... Show More
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Very easy to work with, super helpfu, and knowledgeabl.
Reply from Erica Medlock
October 13th, 2025 07:40 PM
I'm so glad to hear that you found our process easy and helpful, Joshua. Your positive feedback means a lot to me and to all of us at Highlands Residential Mortgage, Ltd. I'm here to provide you with knowledgeable service, so I'm thrilled this...
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Had my wife do most the work lol which made it much easier experience for me and the staff at Highlands are top notch at what they do. Thank you all! we are very blessed
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Your wife is a peach and we are so thrilled for the both of you and your new home!
Anyone in the process of finding and buying a new property out of state knows it can be completely nerve-racking and overwhelming. Also finding a regional Mortgage Lender that not only understands your dream of owning a specific property and...
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Reply from Erica Medlock
October 13th, 2025 07:40 PM
Patrick, this may be one of the BEST reviews I've ever received. Thank you so much for taking the time to write it. We are thrilled to be a part of your big move! All the best! -Erica and team
Erica is amazing!
Reply from Erica Medlock
October 13th, 2025 07:40 PM
It helps to work with top notch agents like yourself!
The great customer service
Reply from Erica Medlock
October 13th, 2025 07:40 PM
I appreciate the kind words, Hayden! Your feedback is immensely valuable. I am thrilled to hear that you found our customer service at Highlands Residential Mortgage to be great. It was a pleasure assisting you, and I look forward to the opportunity...
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FTHB, and I had a lot of questions. Erica is very knowledgeable and was able to answer my questions or at least point me in the right direction. She kept me informed every step of the way. The portal made sending documents a breeze and being...
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Reply from Erica Medlock
October 13th, 2025 07:40 PM
Hello Bradley, I'm thrilled to hear that you had a positive experience with me at Highlands Residential Mortgage, Ltd. As a first-time home buyer, it's crucial to feel supported throughout the process, and I'm glad I could provide that for...
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Everyone who was a part of the process was very helpful and had great communication throughout the process.
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thanks so much for the positive feedback, Eugenio! I'm thrilled to hear that you found our team at Highlands Residential Mortgage, Ltd. to be helpful and communicative throughout your process. It was truly a pleasure working with you. Please...
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We had an excellent experience with Erica and her team throughout the mortgage process. From start to finish, they were professional, responsive and knowledgeable. The entire team was attentive, and they worked efficiently to ensure everything...
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Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thank you, Chelsey! Thank you for working with us and being incredible borrowers along the way. Your new home is BEAUTIFUL!
Alex Garcia and his team made the process go by smoothly as they guided us step by step. They effectively communicated with us and were easy to contact when we had questions. With them we were able to get the loan accepted, make the process...
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Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thank you, Paty! I agree, Alex takes fantastic care of his borrowers and agents.
Alex and Hollie are a great team to work with on getting this loan approved . It was hectic with a lot of moving parts but they made it as smooth as possible and a very easy transaction. Thier communication through out the whole process was...
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Reply from Erica Medlock
October 13th, 2025 07:40 PM
Hi Cristal, Thank you tremendously for your kind words and perfect rating. I'm thrilled to hear that you had a positive experience with our team here at Highlands Residential Mortgage, Ltd. We always strive to provide clear communication and...
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About
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Buren, AR 72956.
We specialize in USDA, FHA, VA, Conventional, Down Payment Assistance, and One-Time Close Construction loans—delivering fast communication, competitive rates, and smooth closings. With deep local roots and more 5-star reviews than any area lender, we guide you with care, expertise, and transparency from pre-approval to close.
Products & Services
Mortgage Lender
VA Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Van Buren Chamber of Commerce
- Fort Smith Home Builders Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1910705
Hobbies
- Anything DIY- short trips-being a homebody with family!