Erica Medlock
Senior Mortgage Banker | NMLS# 1910705
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Bu... Show More
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Reviews from Web
Alex Garcia and his Team are very knowledgable, Communication is efective, they offer clear guidance every step of the way!
Reply from Erica Medlock
October 13th, 2025 07:40 PM
I'm thrilled to hear your positive feedback, Yadira! I’m glad that Alex Garcia and our team were able to provide you with the excellent experience we strive to provide all our customers. We aim to make the mortgage process as clear and efficient...
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Erica was always available anytime she was needed and she has a great attitude about everything. She went above and beyond on a difficult transaction.
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thank you so much for your positive feedback, Brian! I'm thrilled to hear that you had a good experience with your transaction. Being available and approachable for my clients is something I strive for, and it's great to know it made a difference...
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Erica went above and beyond, she made the experience less stressful than what it has been in the past! She made sure we were up to speed and provided feedback when I asked questions in a timely manner. Thank you once again Erica.
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thank you so much for the kind words, Gaby! It was a pleasure to work with you and assist in making your mortgage process less stressful. I always aim to provide timely feedback and keep my clients up to speed throughout the process. I'm glad...
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Todo jenial una buena experiencia aver contado con su ayuda en el proceso mil gracias 😊
Reply from Erica Medlock
October 13th, 2025 07:40 PM
I'm thrilled to hear that you had a great experience, Alberto! It was my pleasure to assist you throughout the process. Muchísimas gracias for the 5-star rating! If you need any further assistance in the future, don't hesitate to reach out....
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This is the first time using Highlands and it was so easy and not overwhelming. Erica and Holly were wonderful to work with. They keep you informed on every step loved it and recommend them to anyone
Reply from Erica Medlock
October 13th, 2025 07:40 PM
We are so glad you had a great home buying experience! So happy for you guys on your new home.
Great communication
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Hi Jimmy, thank you for the fantastic rating and for taking the time to share your feedback about Highlands Residential Mortgage, Ltd. I'm thrilled to hear that you found my communication satisfactory. Your satisfaction is my top priority and...
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They made it easy
Reply from Erica Medlock
October 13th, 2025 07:40 PM
I'm really glad to hear that you found the process easy, Skotland! That's always our goal at Highlands Residential Mortgage, Ltd. We want to ensure our clients have the best experience. It was a pleasure working with you. Thank you for the...
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Erica and Holli were very easy to work with. They are very quick to answer any questions that you may have in the buying process! I highly recommend Erica for all your mortgage needs!
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thanks Lacey for the kind review! It was so great working with you both. :)
Erica made the process seamless. If I had any questions, she answered all within 5 minutes. Very concise and organized!
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thanks for the great review, Brooke! We try our best to communicate quickly. Congrats again on the new home!
ansewered all question and kept me informed all the time very freindly also
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thank you for the kind review, Georgie! It was such a pleasure working with you and your sweet wife!
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About
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Buren, AR 72956.
We specialize in USDA, FHA, VA, Conventional, Down Payment Assistance, and One-Time Close Construction loans—delivering fast communication, competitive rates, and smooth closings. With deep local roots and more 5-star reviews than any area lender, we guide you with care, expertise, and transparency from pre-approval to close.
Products & Services
Mortgage Lender
VA Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Van Buren Chamber of Commerce
- Fort Smith Home Builders Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1910705
Hobbies
- Anything DIY- short trips-being a homebody with family!