Erica Medlock
Senior Mortgage Banker | NMLS# 1910705
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Bu... Show More
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Reviews from Web
Erica ALWAYS answers the phone and closes
my clients loans either on time or early !!
Reply from Erica Medlock
October 13th, 2025 07:41 PM
Chasity, thank you so much for your kind words! It's always a pleasure working with you and your clients. I truly believe in making the process as smooth and timely as possible, and I'm thrilled to hear that my efforts are appreciated. Looking...
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Is her name Johnny on the spot? Because Erica is the best!!!!
Reply from Erica Medlock
October 13th, 2025 07:41 PM
Hi Joslyn, Thank you so much for your enthusiastic review! I'm thrilled to hear you had such a positive experience. Being "Johnny on the spot" definitely sounds like a fun title to earn, and I'm glad I could meet your expectations. If you ever...
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Erica and her team were very easy to work with. They communicated clearly the steps in the lending process and what paperwork they needed from us. They answered any questions we had quickly. I would definitely use them again and reccommend...
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Reply from Erica Medlock
October 13th, 2025 07:40 PM
Thank you so much, Tracey! I'm thrilled to hear that you found the process easy and that our communication was clear and helpful. It was a pleasure working with you, and I'm glad we could answer your questions quickly and efficiently. Your...
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Erica and the team at highland were absolutely amazing! They literally jumped through so many hoops to make this process easy and buying a house possible for me! Highly recommend Erica and her whole team, they will make your house buying process...
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Reply from Erica Medlock
October 13th, 2025 07:41 PM
McKenzie, thank you so much for your kind words! It truly means a lot to me and the entire team at Highlands Residential Mortgage. We always strive to make the home buying process as smooth and stress-free as possible, so it's wonderful to...
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The process went very seamlessly and our team at Highlands was amazing!
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Chelsea, I'm so glad to hear your experience was seamless and that you found our team at Highlands amazing! That's exactly what we strive for. I personally appreciate you taking the time to share your positive feedback. It means a lot to me...
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Erica made the process super easy. Sorry im not good at writing these.
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Taylor, your kind words mean the world to me! I'm so glad I could make the mortgage process smooth and stress-free for you. No need to be a Shakespeare to leave a review – a few simple words like yours are perfect. It was a pleasure working...
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Erica was great. She was always responsive and answered all my questions. She kept us in the loop with the interest rates and was great to work with.
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Wow, Brittney, thank you so much for this amazing review! It means the world to me to hear that you felt well-informed and supported throughout the process. I really enjoyed working with you too, and I'm so glad I could help you navigate the...
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Everyone was super nice and very helpful and explained everything in good detail
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Sondra, thank you so much for the kind words! I'm so glad to hear that everyone at Highlands Residential Mortgage made your experience a positive one. It means a lot to me personally that you found the process clear and easy to understand....
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She made it easy with a step by step process that was easy on the mind .
Reply from Erica Medlock
October 13th, 2025 07:40 PM
Wow, Joshua, thank you so much! I really appreciate you taking the time to share your experience. Making the mortgage process smooth and easy to understand is always my top priority, so it’s wonderful to hear that I accomplished that for you....
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Erica is always great with communication and making it all work to get us to closing!
Reply from Erica Medlock
October 13th, 2025 07:40 PM
I'm very grateful for your positive feedback, Marianne. It's always a pleasure to assist in making the process run as smoothly as possible. Your satisfaction is my top priority at Highlands Residential Mortgage, Ltd. Your 4.83 out of 5 star...
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About
Local Roots Lending Team
Flat Branch Home Loans is Crawford County’s trusted local lender, offering personalized mortgage solutions across Fort Smith, Van Buren, Alma, Northwest Arkansas, and the River Valley. Located at 505 Main St, Van Buren, AR 72956.
We specialize in USDA, FHA, VA, Conventional, Down Payment Assistance, and One-Time Close Construction loans—delivering fast communication, competitive rates, and smooth closings. With deep local roots and more 5-star reviews than any area lender, we guide you with care, expertise, and transparency from pre-approval to close.
Products & Services
Mortgage Lender
VA Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Memberships
- Van Buren Chamber of Commerce
- Fort Smith Home Builders Association
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1910705
Hobbies
- Anything DIY- short trips-being a homebody with family!