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Doug Carroll, Ruoff Mortgage
Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen Cou... Show More
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Reviews from Web
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Caleb R
Reply from Owner
May 6th, 2026 01:49 PM
Thanks for the 5-stars, Caleb! It was a pleasure working with you throughout the home loan process. I believe being helpful and accessible is the best way to support our clients. We appreciate you choosing Ruoff Mortgage and The Carroll Team!...
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Doug was great to work with and very helpful with any questions or concerns we had. Thank you!
Reply from Doug Carroll, Ruoff Mortgage
May 6th, 2026 11:38 AM
Thank you so much for the kind words Caleb! It was a pleasure working with you guys and making sure all your questions were answered throughout the home loan process. As a mortgage loan officer in Fort Wayne, I believe being helpful and accessible...
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Doug and Lorissa were fantastic to work with! Their communication and assistance through the entire process was so helpful. We would definately recommend Ruoff!
Reply from Owner
May 5th, 2026 10:29 AM
Thank you for the 5-star review and recommendation, Ryan! It was a pleasure working with you and Jasmine. Great communication is something we always try to provide. Congratulations again, and reach out if ever anything we can help with.
Doug and Lorissa were fantastic to work with! Their communication and assistance through the entire process was so helpful. We would definately recommend Ruoff!
Reply from Doug Carroll, Ruoff Mortgage
May 4th, 2026 02:41 PM
Thank you so much for the 5-star review Ryan! Lorissa and I loved working with you and Jasmine on your home purchase. At Ruoff Mortgage, The Carroll Team makes it a priority to provide clear communication and helpful guidance through every...
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Kept us in the loop and on schedule for all important requirements and took the worries away.
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Reply from Doug Carroll, Ruoff Mortgage
May 2nd, 2026 05:40 PM
Thank you so much for the feedback and the 5-star review, Steve! We’re thrilled to hear that we could help make your new build process a smooth one. Keeping our clients informed and stress-free is exactly what we strive for at The Carroll Team....
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Ruoff Mortgage are some of the most professional and kind people that you can do business with.They take care of you from the beginning of the process til the very end. The lines of communication were always on point and very satisfying results....
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Reply from Owner
May 2nd, 2026 05:38 PM
Kathy, thank you so much for the kind words and the 5-star review! It was a pleasure helping you and Steve navigate the mortgage process for your beautiful new construction home. At Ruoff Mortgage, The Carroll Team takes pride in keeping the...
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Both Doug and Lorissa kept us in the loop, we were never left guessing, or feeling disconnected. Our experience at closing was made fun and enjoyable. Even in the midst of lots of signage to do.Thanks Ruoff. You helped to make this happy occasion...
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Reply from Doug Carroll, Ruoff Mortgage
May 1st, 2026 04:23 PM
We appreciate the 5-star review, Kathy! It was a pleasure working with you and Steve and exciting to be able to assist in getting you into a new home! It's wonderful clients like you who make what we do so rewarding.
Doug and Lorissa really deserve 5 stars. Loan Butler is still very helpful, but unfortunately my devices didn't like it and it prevented me from logging in more than once on each device. I ended up logging twice on each of my devices (Chrome...
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Reply from Doug Carroll, Ruoff Mortgage
April 28th, 2026 04:53 PM
Thank you for the kind words Blaise! At Ruoff Mortgage, we aim to make the digital side of home financing as seamless as possible through our Loan Butler portal and online application. We’re glad that the overall process was a success for you....
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Aaron D
Reply from Owner
April 26th, 2026 10:20 PM
Thanks for the 5 star review Aaron and thanks again for coming back to me after many years. Congrats on the new home!
Very easy loan application process and answering questions about the home buying process
Reply from Doug Carroll, Ruoff Mortgage
April 25th, 2026 04:50 PM
Thank you Aaron! I’m glad the loan application and home buying process felt easy, appreciate you trusting me again after all these years. Congrats again on the new home!
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About
As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need.
My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments.
Additional Licenses: NMLS# 173634 | OH - MLO.050196.000
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Consulting clients on mortgage loan options
Licensed in 5 states - Indiana, Michigan, Ohio, Florida, Colorado
Conventional mortgage loans
FHA mortgage loans
VA mortgage loans
USDA mortgage loans
Down payment assistance mortgage loans
Refinance loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 14th, 2014 - Current
Memberships
- Coyote Creek Golf Club
- YMCA
- Euchre
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 173634
- OH - MLO.050196.000
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Achievements
- Presidents Club Winner - 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
- Branch Originator of the Year
- Scotsmans Guide Top Originator
Hobbies
- Golfing
- Lifelong Dallas Cowboys fan
- Notre Dame fan
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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