Doug Carroll, Ruoff Mortgage's Cover Image
Doug Carroll, Ruoff Mortgage - Senior Loan Officer | NMLS# 173634 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
Top 5%

Doug Carroll, Ruoff Mortgage

ClaimedPro

Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

Company Logo
As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen Cou... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • google
    C
    Caleb R
    Posted on May 5th, 2026 10:23 PM
    Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Caleb R
    Reply from Owner
    May 6th, 2026 01:49 PM
    Thanks for the 5-stars, Caleb! It was a pleasure working with you throughout the home loan process. I believe being helpful and accessible is the best way to support our clients. We appreciate you choosing Ruoff Mortgage and The Carroll Team!...
    read more
  • Encompass
    C
    Caleb R R
    Fort Wayne, IN
    Posted on May 5th, 2026 10:23 PM
    Doug was great to work with and very helpful with any questions or concerns we had. Thank you!
    Reply from Doug Carroll, Ruoff Mortgage
    May 6th, 2026 11:38 AM
    Thank you so much for the kind words Caleb! It was a pleasure working with you guys and making sure all your questions were answered throughout the home loan process. As a mortgage loan officer in Fort Wayne, I believe being helpful and accessible...
    read more
  • google
    R
    Ryan H
    Posted on May 4th, 2026 02:36 PM
    Doug and Lorissa were fantastic to work with! Their communication and assistance through the entire process was so helpful. We would definately recommend Ruoff!
    Reply from Owner
    May 5th, 2026 10:29 AM
    Thank you for the 5-star review and recommendation, Ryan! It was a pleasure working with you and Jasmine. Great communication is something we always try to provide. Congratulations again, and reach out if ever anything we can help with.
  • Encompass
    R
    Ryan A H
    FORT WAYNE, IN
    Posted on May 4th, 2026 02:35 PM
    Doug and Lorissa were fantastic to work with! Their communication and assistance through the entire process was so helpful. We would definately recommend Ruoff!
    Reply from Doug Carroll, Ruoff Mortgage
    May 4th, 2026 02:41 PM
    Thank you so much for the 5-star review Ryan! Lorissa and I loved working with you and Jasmine on your home purchase. At Ruoff Mortgage, The Carroll Team makes it a priority to provide clear communication and helpful guidance through every...
    read more
  • Encompass
    S
    Steven D H
    Fort Wayne, IN
    Posted on May 1st, 2026 11:42 PM
    Kept us in the loop and on schedule for all important requirements and took the worries away. he
    Reply from Doug Carroll, Ruoff Mortgage
    May 2nd, 2026 05:40 PM
    Thank you so much for the feedback and the 5-star review, Steve! We’re thrilled to hear that we could help make your new build process a smooth one. Keeping our clients informed and stress-free is exactly what we strive for at The Carroll Team....
    read more
  • google
    K
    Kathy H
    Posted on May 1st, 2026 04:06 PM
    Ruoff Mortgage are some of the most professional and kind people that you can do business with.They take care of you from the beginning of the process til the very end. The lines of communication were always on point and very satisfying results....
    read more
    Reply from Owner
    May 2nd, 2026 05:38 PM
    Kathy, thank you so much for the kind words and the 5-star review! It was a pleasure helping you and Steve navigate the mortgage process for your beautiful new construction home. At Ruoff Mortgage, The Carroll Team takes pride in keeping the...
    read more
  • Encompass
    K
    Kathy F H
    Fort Wayne, IN
    Posted on May 1st, 2026 03:45 PM
    Both Doug and Lorissa kept us in the loop, we were never left guessing, or feeling disconnected. Our experience at closing was made fun and enjoyable. Even in the midst of lots of signage to do.Thanks Ruoff. You helped to make this happy occasion...
    read more
    Reply from Doug Carroll, Ruoff Mortgage
    May 1st, 2026 04:23 PM
    We appreciate the 5-star review, Kathy! It was a pleasure working with you and Steve and exciting to be able to assist in getting you into a new home! It's wonderful clients like you who make what we do so rewarding.
  • Encompass
    B
    Blaise D S
    Auburn, IN
    Posted on April 28th, 2026 03:05 PM
    Doug and Lorissa really deserve 5 stars. Loan Butler is still very helpful, but unfortunately my devices didn't like it and it prevented me from logging in more than once on each device. I ended up logging twice on each of my devices (Chrome...
    read more
    Reply from Doug Carroll, Ruoff Mortgage
    April 28th, 2026 04:53 PM
    Thank you for the kind words Blaise! At Ruoff Mortgage, we aim to make the digital side of home financing as seamless as possible through our Loan Butler portal and online application. We’re glad that the overall process was a success for you....
    read more
  • google
    A
    Aaron D
    Posted on April 25th, 2026 04:18 PM
    Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Aaron D
    Reply from Owner
    April 26th, 2026 10:20 PM
    Thanks for the 5 star review Aaron and thanks again for coming back to me after many years. Congrats on the new home!
  • Encompass
    A
    Aaron D D
    Peru, IN
    Posted on April 25th, 2026 04:18 PM
    Very easy loan application process and answering questions about the home buying process
    Reply from Doug Carroll, Ruoff Mortgage
    April 25th, 2026 04:50 PM
    Thank you Aaron! I’m glad the loan application and home buying process felt easy, appreciate you trusting me again after all these years. Congrats again on the new home!
  • 51–60 of 420
    About
    As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need. My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments. Additional Licenses: NMLS# 173634 | OH - MLO.050196.000
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Medical Professional Mortgages
    Fixed Rate Mortgages
    Specialities
    Consulting clients on mortgage loan options
    Licensed in 5 states - Indiana, Michigan, Ohio, Florida, Colorado
    Conventional mortgage loans
    FHA mortgage loans
    VA mortgage loans
    USDA mortgage loans
    Down payment assistance mortgage loans
    Refinance loans
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Jun 14th, 2014 - Current
    Memberships
    • Coyote Creek Golf Club
    • YMCA
    • Euchre
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 173634
    • OH - MLO.050196.000
    Gallery
    Doug Carroll, Ruoff Mortgage - Gallery Photo
    Doug Carroll, Ruoff Mortgage - Gallery Photo
    Doug Carroll, Ruoff Mortgage - Gallery Photo
    Doug Carroll, Ruoff Mortgage - Gallery Photo
    Doug Carroll, Ruoff Mortgage - Gallery Photo
    Videos
    video
    Achievements
    • Presidents Club Winner - 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
    • Branch Originator of the Year
    • Scotsmans Guide Top Originator
    Hobbies
    • Golfing
    • Lifelong Dallas Cowboys fan
    • Notre Dame fan
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us