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Doug Carroll, Ruoff Mortgage
Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen Cou... Show More
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24 hours
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Reviews from Web
Even though I was out of town for two weeks , Doug and Lorissa kept me updated and kept it easy for me. Both were very informative. Its great to have them both on your team!
Reply from Doug Carroll, Ruoff Mortgage
May 26th, 2026 07:06 PM
Tim, thank you for the review! Lorissa and I were glad we could keep everything moving smoothly and keep you updated while you were out of town. At Ruoff Mortgage, The Carroll Team makes it a priority to ensure the home loan process is seamless...
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Doug and his team kept us updated at every step and made things easy for us to know what we needed to do at all times. Highly recommen Doug!
Reply from Doug Carroll, Ruoff Mortgage
May 23rd, 2026 12:36 PM
Jessica and Bracken, thank you so much for the 5-star review! We make it a priority to ensure our clients never have to guess what comes next in the home loan process. Keeping you updated and making things easy from application to closing is...
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Everytime I have worked with Doug and his team they have always explained everything, answered the phone when you call and made every experience fantastic!
Reply from Doug Carroll
May 23rd, 2026 12:38 PM
Shawnta, thank you so much for the great review! It is always a pleasure working with you and Brian. At Ruoff Mortgage, The Carroll Team prides itself on being accessible and making sure every question is answered when you call. Thank you for...
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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Cathy B
Reply from Owner
May 19th, 2026 01:33 PM
Thank you very much for the 5-star review Cathy! It was a pleasure working with you and John.
Doug at Ruoff, extremely helpful, knowledgeable and communicated well. We felt confident in who was helping us with our mortgage.
Reply from Owner
May 19th, 2026 01:32 PM
Thank you very much for the 5-star review Cathy! We are so happy the move from New York went smoothly.
Great communication and helping to work through an issue .
Reply from Doug Carroll, Ruoff Mortgage
May 18th, 2026 09:16 PM
Thanks for the 5-star review, John and Cathy! It was a pleasure working with you and glad we could help make it a smooth move from New York to Roanoke. Reach out with any questions!
Our entire experience with Doug and Lorissa was truly wonderful from beginning to end. Their kindness, patience, and prompt communication made such an important and emotional process feel smooth and reassuring. They took the time to explain...
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Reply from Doug Carroll, Ruoff Mortgage
May 18th, 2026 01:33 PM
Thank you for your incredibly kind words, Michael. Helping you purchase a new home was an honor, and we are so grateful that you placed your trust in us throughout the process. We genuinely enjoyed working with you and being part of this special...
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Easy and quick
Reply from Doug Carroll, Ruoff Mortgage
May 18th, 2026 12:59 PM
Thanks a lot for the 5-star review and for coming back to me yet again Brian. It was a pleasure to work with you and Shawnta again. Reach out if anything I can help with.
Go Irish!
Doug was great! He always made sure to answer our questions and concerns in a timely manner and make sure that we stayed in the loop throughout the process.
Reply from Owner
May 6th, 2026 06:36 PM
Thank you so much Bella! It was great working with you and Caleb and helping you buy your first home! Congratulations, and reach out if there's ever anything we can help with.
Doug was great and very responsive! He awlays made sure to answer our questions and concerns in a timely manner
Reply from Doug Carroll, Ruoff Mortgage
May 6th, 2026 01:47 PM
Thanks for the 5-stars and your kind words, Bella. I'm glad to hear that my timely responses and ability to address your questions made a positive impact on your experience. If there's anything more I can help with, please feel free to reach...
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About
As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need.
My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments.
Additional Licenses: NMLS# 173634 | OH - MLO.050196.000
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Consulting clients on mortgage loan options
Licensed in 5 states - Indiana, Michigan, Ohio, Florida, Colorado
Conventional mortgage loans
FHA mortgage loans
VA mortgage loans
USDA mortgage loans
Down payment assistance mortgage loans
Refinance loans
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Positions
- Ruoff Mortgage - Senior Loan OfficerJun 14th, 2014 - Current
Memberships
- Coyote Creek Golf Club
- YMCA
- Euchre
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 173634
- OH - MLO.050196.000
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Achievements
- Presidents Club Winner - 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
- Branch Originator of the Year
- Scotsmans Guide Top Originator
Hobbies
- Golfing
- Lifelong Dallas Cowboys fan
- Notre Dame fan
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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