

Top 5%
Doug Carroll, Ruoff Mortgage
Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen Cou... Show More
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Angie W
Reply from Owner
July 23rd, 2026 11:02 AM
Wow, thank you so much for the 5-star review Angie! It was an absolute pleasure helping you navigate the refinance process. Don't hesitate to reach out if any future needs arise or if you have any questions!
This is my third sell/purchase with Doug. Wouldn't go anywhere else!! He was helpful, listened, and worked with me through any issues.
Reply from Doug Carroll, Ruoff Mortgage
July 16th, 2026 07:10 PM
Thanks Alex. It was a pleasure working with you and glad everything worked out great in the end.
Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Caleb E
Reply from Owner
July 12th, 2026 01:02 PM
Thanks for the 5-star review Caleb! It was a pleasure helping and meeting you and Emily. Welcome to the area!
Everyone was very kind and helpful. They were also quick to respond to all of my questions.
Reply from Doug Carroll, Ruoff Mortgage
July 13th, 2026 03:56 PM
Thank you for the fantastic feedback, Caleb! Providing a smooth, responsive experience where all your questions are answered immediately is exactly what we strive for. It was a pleasure working with you and Emily, and we truly appreciate you...
read more
Was super quick about fixing, mixed up information.
Reply from Doug Carroll, Ruoff Mortgage
July 13th, 2026 03:54 PM
Thank you for the review and for your honest feedback Dominick. At Ruoff Mortgage, we always strive for a flawless process, but when a detail needs adjusting, our priority is to fix it immediately so your closing stays on track. I am glad we...
read more
Good communication throughout loan process and quickly respond to all questions. Great overall experience.
Reply from Doug Carroll, Ruoff Mortgage
July 7th, 2026 01:31 AM
Thank you for the fantastic feedback, Rich! We are thrilled to hear you had a great overall experience from start to finish. Ensuring a smooth, efficient loan process with quick answers to every question is exactly what we strive to deliver...
read more
I highly recommend Doug for any of your home loan needs. He listened to my situation and walked me through how to get my pre approval for my home.
Reply from Owner
June 30th, 2026 01:21 PM
Erick, thank you so much for the 5-star review! I truly appreciate your recommendation. At Ruoff Mortgage, I believe the most important step in the home loan process is listening first so we can build the perfect plan for your unique situation....
read more
Excellent service!
Reply from Owner
June 30th, 2026 01:20 PM
Giovanni, thank you so much for the 5-star review! Providing great service and a smooth lending experience is always our top priority at Ruoff Mortgage. We truly appreciate you trusting The Carroll Team with your financing needs here in Fort...
read more
Great service and very professional!
Reply from Owner
June 30th, 2026 01:19 PM
Sapima, thank you so much for the 5-star review! Providing professional and top-notch service is always our primary focus at Ruoff Mortgage. We truly appreciate you trusting The Carroll Team with your financing needs here in Fort Wayne!
Doug is amazing! He knows what he is doing and explains things clearly and very efficient.
Reply from Owner
June 30th, 2026 01:18 PM
Jamie, thank you so much for the 5-star review! I truly appreciate your kind words about keeping things clear and efficient. At Ruoff Mortgage, my goal is always to take the guesswork out of the home loan process so you can move forward with...
read more
21–30 of 420
About
As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need.
My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments.
Additional Licenses: NMLS# 173634 | OH - MLO.050196.000
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Medical Professional Mortgages
Fixed Rate Mortgages
Specialities
Consulting clients on mortgage loan options
Licensed in 5 states - Indiana, Michigan, Ohio, Florida, Colorado
Conventional mortgage loans
FHA mortgage loans
VA mortgage loans
USDA mortgage loans
Down payment assistance mortgage loans
Refinance loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan OfficerJun 14th, 2014 - Current
Memberships
- Coyote Creek Golf Club
- YMCA
- Euchre
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 173634
- OH - MLO.050196.000
Gallery





Videos

Achievements
- Presidents Club Winner - 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023
- Branch Originator of the Year
- Scotsmans Guide Top Originator
Hobbies
- Golfing
- Lifelong Dallas Cowboys fan
- Notre Dame fan
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us