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Doug Carroll, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-602-9768
Rating: 4.94

Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.94

(420)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 602-9768

Fort Wayne, IN

https://www.ruoff.com/dougcarroll

Location & Business Hours

Business Hours

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24 hours

Fri

24 hours

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24 hours

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4.94

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Experience.com

4.9

(233)

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4.98

(44)

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5.0

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Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Mado G

Reply from Owner

October 14th, 2024 03:36 PM

Thank you Mado and Georgie for the 5 star review! It was our pleasure and we are super happy you got your first home! Don't hesitate to reach out if ever any questions or concerns.

Everything was very clear and well laid out.

Reply from Doug Carroll, Ruoff Mortgage

October 14th, 2024 03:35 PM

Thank you Mado and Georgie for the great review! It was our pleasure and we are super happy you got your first home! Don't hesitate to reach out if ever any questions or concerns.

I appreciated both Doug and Lorissa returning texts and emails quickly. I was also pleased that Lorissa looked into information needed by me regarding including Home Owners Insurance being included in our monthly payment. Everyone I dealt with...

Reply from Doug Carroll, Ruoff Mortgage

October 11th, 2024 02:53 PM

Cindy, thank you very much for the kind words and the great review. Congratulations again on the new home!

Doug and Lorissa were extremely helpful throughout the process, proactive on getting me information, and gladly answered all the confusing questions I asked them. I'm very grateful as this was my first time home buying and I knew nothing. I...

Reply from Doug Carroll, Ruoff Mortgage

October 2nd, 2024 01:29 PM

Thank you for the kinds words and great review Matthew! Reach out if ever any questions or needs.

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Logan W

Reply from Owner

October 1st, 2024 03:45 PM

Logan, thank you very much for the 5 star review. It was a pleasure helping you and Jessica. Congrats again on the new home!

The staff at Ruoff were very friendly and helpful.

Reply from Doug Carroll, Ruoff Mortgage

October 1st, 2024 03:49 PM

Thanks for the 5 star review, Logan! Glad you had a great experience! It was our pleasure to provide great service on your home financing. Enjoy your new home!

Having 2 applications for buyer and cosigner led to all kinds of difficulty/ confusion in the portal. Final amount due at closing was promised 2 days prior to closing, but was recieved morning of closing, making a timely wire nearly impossible...

Reply from Doug Carroll, Ruoff Mortgage

September 27th, 2024 10:20 AM

I appreciate your feedback Julie. Looking forward to serving you better next time. - Doug Carroll

Doug and his team at Ruoff were incredibly helpful throughout this experience. They were always available to answer questions. Highly recommend!

Reply from Doug Carroll

September 27th, 2024 10:21 AM

Thank you very much for the kind words and 5 star review Anna! Congratulations again to you and Dennis and don't hesitate to reach out if ever any questions or concerns with the mortgage. Thanks!

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Danielle J V R

Reply from Owner

September 9th, 2024 03:19 PM

Thank you so much for the 5 star review Danielle! It was great working with you and here to help with anything in the future. Congrats again!

Doug, Lorissa, and Ashley were wonderful to work with! Excellent communication and extremely helpful! I am very grateful for this team and hope I get to work with them again!

Reply from Doug Carroll, Ruoff Mortgage

September 9th, 2024 03:22 PM

Danielle, thank you so much for the great review of my team and I! It was great working with you and here to help with anything in the future. Congrats again!

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About

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need. My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments. Additional Licenses: NMLS# 173634 | OH - MLO.050196.000

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Specialities

Consulting clients on mortgage loan options