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Doug Carroll, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1670 Magnavox Way, Fort Wayne, Indiana, 46804
Telephone: +1-260-602-9768
Rating: 4.94

Senior Loan Officer | NMLS# 173634 | Ruoff Mortgag...

Ruoff Mortgage - North Fort Wayne

4.94

(420)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 602-9768

Fort Wayne, IN

https://www.ruoff.com/dougcarroll

Location & Business Hours

Business Hours

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24 hours

Fri

24 hours

Sat

24 hours

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4.94

(420)

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Experience.com

4.9

(233)

Zillow

4.98

(44)

Google

5.0

(143)

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The communication, the open and clear responses , the fast communication, the team always reached out asking if we needed anything

Reply from Doug Carroll, Ruoff Mortgage

July 29th, 2025 05:56 PM

Anna, thank you very much for the great feedback and 5 star review. It's great to hear that the communication was effective and timely. It's important to me that you felt supported throughout the process. If there’s anything more I can assist...

Doug was personable and effectively met our needs throughout the process. He provided great education and explanation wherever needed to help us out as first time home buyers!

Reply from Owner

July 29th, 2025 08:47 PM

What an awesome review! Thank you Andy and Carole and welcome to Fort Wayne. You got a beautiful home from Heller Homes! Reach out if ever any issues we can help with. Congrats again!!

Doug was personable and took the extra time to meet our needs and provide education in areas where we needed help as first time home buyers.

Reply from Doug Carroll, Ruoff Mortgage

July 28th, 2025 01:28 PM

Thank you very much for the kind review Andy! It was great working with you and Carole and meeting you guys at closing. Congrats again and reach out if ever anything I can help with!

Continueous updates with what was happening and clear communications with the process of closing and the steps we needed to take to get it done.

Reply from Doug Carroll

July 25th, 2025 12:58 PM

Jarrett, I appreciate your feedback. It's great to know that the continuous updates and clear communication were helpful throughout the process. Keeping you informed every step of the way is important to us. If you have any further questions...

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Eli G

Reply from Owner

July 23rd, 2025 12:59 PM

Thanks for the 5 star review Eli! It was great working with you and Ian. Congrats again on the first home!

Doug was very informative about everything from getting approved for the loan to closing on the house. I got all the info as soon as possible and he made it very easy for me.

Reply from Doug Carroll, Ruoff Mortgage

July 25th, 2025 12:54 PM

Thanks for the kind words Eli and thanks for letting us help you get your first home! Congrats again and reach out if ever any questions or issues.

Doug and Lorissa were amazing, they made the whole process fast and easy. They kept me updated every step of the way. Will recommend ruoff, and Doug to everyone. Thank you for all your hard work Doug and Lorissa, I truly appreciate it.

Reply from Owner

July 21st, 2025 11:30 AM

Thanks very much for allowing us to help with your refinance, and for the awesome review Tyler. Let us know if there's ever any issues or anything we can help with in the future.

Reply from Doug Carroll, Ruoff Mortgage

July 21st, 2025 12:41 PM

Thanks for the great review, Tyler! Glad we were able to help you with your new mortgage. It was a pleasure working with you!

Doug Carroll, Ruoff Mortgage has received a review with 5 star rating from Tonya G

Reply from Owner

July 17th, 2025 12:55 PM

Thanks for the kind words, the 5 star review, and am glad to hear that you found our support helpful. If there's anything else you need or if new questions come up, please don't hesitate to reach out. It was great seeing you and working with...

Always let me know exactly what I needed and when it was needed by. Always there to answer any kind of questions that I had to ask.

Reply from Doug Carroll, Ruoff Mortgage

July 17th, 2025 12:52 PM

Tonya, thanks for the kind words and am glad to hear that you found our support helpful. If there's anything else you need or if new questions come up, please don't hesitate to reach out. It was great seeing you and working with you again....

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About

As a Senior Loan Officer at Ruoff Mortgage in Fort Wayne, I specialize in helping families navigate the Northeast Indiana market. Whether you are a first-time homebuyer seeking FHA or USDA loans, a veteran looking for a VA loan in Allen County, or interested in refinancing, I provide the local expertise you need. My philosophy is rooted in respect and transparency. I am committed to a stress-free experience through frequent communication and professional guidance. From Huntington and Columbia City to Auburn and Huntertown, proudly serving the community since 2014. I am also licensed in Michigan, Ohio, and Florida to assist with your out-of-state moves or investments. Additional Licenses: NMLS# 173634 | OH - MLO.050196.000

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Medical Professional Mortgages

Fixed Rate Mortgages

Specialities

Consulting clients on mortgage loan options