Donna Ross
Mortgage Banker | NMLS # 187464
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM(Open now)
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mrs. Donna was there to explain everything all the way! She was quick to assist us and wonderful to work with. I appreciate hwr immensely!!
Very professional job
Donna Ross has received a review with 5 star rating from Renee' H
Great communication .
Donna Ross has received a review with 5 star rating from Renee' H
The staff was great to work with and very helpfull.
Donna responded quickly and answered her phone almost every time, however , was very intimidating when responding with the most popular phrase "This is Federal Law ", Between my wife and I, we have bought and sold many houses over the years...
read more
Donna was wonderful to work with throughout our loan process. She made everything simple and stress-free and was always available to answer questions. We had a great experience and highly recommend working with her.
Donna kept us informed every step of the way. As a transaction coordinator, its my job to keep everyone on schedule and I never had to contact Donna for an update as she was always on top of it and ahead of schedule. Would recommend her to...
read more
Donna was wonderful to work with. She stayed on top of everything throughout the entire process -successfully got us to close on time and had great communication with everyone. If you are looking to buy a home, I would highly recommend working...
read more
Reply from Owner
September 30th, 2025 05:11 PM
Thank you so much for leaving a kind review, Madalyn! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
31–40 of 597
About
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- FirstBank - Mortgage BankerApr 1st, 2012 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 187464
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433