Donna Ross
Mortgage Banker | NMLS # 187464
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Donna Ross was very helpful always emailed back when we had a question. I highly recommend doing any house loans through Her.
More timely communication regarding underwriting needs.
It was wonderful to have the opportunity to work with Donna!!
Donna was always in contant with me so I knew how my buyer's loan was on time for closing.
Great communicstion! Very easy computer requirements.
Easy to work with and a very kind and intelligent lady!
Donna is very professional and knowledgeable!
Donna is amazing to work with. She will guide you through every step of the way. Always available and willing to answer any and all questions.
Reply from Owner
February 23rd, 2026 05:55 PM
Thank you so much for leaving a kind review, Brittney! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Donna was available and eager to help answer any and all answer.
Donna Ross has received a review with 5 star rating from Sherry W
11–20 of 597
About
Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
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Positions
- FirstBank - Mortgage BankerApr 1st, 2012 - Current
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 187464
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433