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Donna Ross - Mortgage Banker | NMLS # 187464 in Lexington, TN

Donna Ross

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Mortgage Banker | NMLS # 187464

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Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zi... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 4:30 PM(Open now)
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%
Reviews from Web
  • SFTP
    S
    Sherry W
    MONTEREY, TN
    Posted on February 12th, 2026 01:02 AM
    Donna was very easy to work with. She always took the time to answer all our questions.
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    Donald W
    MONTEREY, TN
    Posted on February 11th, 2026 03:09 PM
    She was responsive and answered any and all questions
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    F
    Floyd C
    LEXINGTON, TN
    Posted on February 9th, 2026 05:53 PM
    Donna was great to work woth with and made the process smooth from start to finish .
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    Candace C
    LEXINGTON, TN
    Posted on February 3rd, 2026 05:53 PM
    We reached out to First Bank on Jan. 2, 2026. Donna was off that day, so we just left a message for her to reach out to us. We rec'd a call the same day and got the ball rolling. All of our communication was done over the phone, email, or text....
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    Charles B
    DANDRIDGE, TN
    Posted on February 2nd, 2026 11:06 AM
    Donna is great to work with
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    Holly S
    PIGEON FORGE, TN
    Posted on January 31st, 2026 08:04 PM
    Donna was there every step of the way. She always answered every question I had which was always alot!!! Donna made my dreams reality.
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    Hillary K
    DECATURVILLE, TN
    Posted on January 16th, 2026 02:14 PM
    Working with Donna Ross was a truly positive experience. She provided exceptional clarity in explaining all aspects of the mortgage process, making a complex journey feel manageable. Their responsiveness was outstanding, always quick to answer...
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    Johnny P
    DECATURVILLE, TN
    Posted on January 15th, 2026 07:14 PM
    We worked with Donna on this loan request. Donna was great to work with and very organized. Perfect for our hectic schedule To keep us updated on what needed to be done. highly recommende.
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    Faith P
    DECATURVILLE, TN
    Posted on January 15th, 2026 05:51 PM
    They told us everything we needed and gave us the easiest way to deliver all the docs to them
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    Stephanie L W
    ELKTON, FL
    Posted on January 5th, 2026 12:13 PM
    Good experience
  • 21–30 of 597
    About
    Donna Ross and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • FirstBank - Mortgage Banker
      Apr 1st, 2012 - Current

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS # 187464
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS # 472433