01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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John was incredibly responsive and helpful throughout the process. He answered all my questions and made the process as smooth as possible. I worked with some of his team members on the day to day tasks, and they were equally helpful and responsive....
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Reply from John Wade
May 21st, 2026 03:21 PM
I'm grateful for your kind words, Thomas. It's appreciated to hear that you found my responsiveness and assistance valuable, and that my team was also helpful. I look forward to working with you again on your next loan or refinance.
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Corbin Claypool
Thank you Corbin for doing a job. I appreciate you and how you explained all of the products offered by your offfice. I also really appy your high level of responsiveness and professionalis.
Reply from Corbin Claypool
May 21st, 2026 03:01 PM
Stanley, I'm grateful for your kind words and recognition. I'm pleased that my explanations and responsiveness met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out.
I was disappointed with the level of communication throughout the loan process. There were many unanswered calls and texts, even during normal business hours, and I often had no idea what stage of the process I was in.At the beginning, when...
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Working with Frank, Gem Mortgage and his team was an absolute pleasure. With my years of experience acquiring loans, I knew for a fact for me to aquire a loan, it required someone with experience, knowledge, and wisdom which Frank has. He took...
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My experience with Golden Empire Mortgage has been truly remarkable, they have spent time walking me through the process and keeping me informed on every step of the transaction. Hank has made the process clear, easy to understand, and stress...
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Reply from Owner
June 2nd, 2026 12:00 AM
Jerry, thank you so much for the thoughtful review and for sharing the photos. Seeing clients in their new home never gets old for us. We’re honored to have been part of your first home purchase and so glad Hank could help make the process...
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Modesto
Christy was very helpful. She explained everything clearly and layed out all the fees, rates, and timeline in advance so I knew what was coming. She texted me regularly which was helpful when I had questions about documents, fees, etc. I felt...
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Modesto
Modesto has received a review with 5 star rating from Nate G
Hank was an absolute life saver!!!! He made what seemed impossible, possible and gave us the opportunity to purchase our dream home!!! He goes above and beyond to make things happen and we can’t thank him enough! Highly recommend!
Reply from Owner
June 2nd, 2026 12:00 AM
Wow, thank you so much for this. Helping people get into the home they truly wanted is exactly why we do what we do. We’re so happy everything came together for you and appreciate you trusting us through the process. Enjoy your dream home!
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Corbin Claypool
Thanks for helping me out of a difficult situation and providing such incredible service on short notice. Job well done.
Reply from Corbin Claypool
May 19th, 2026 05:58 PM
Eric, I'm thankful for your kind words. I'm glad I could assist you in a tough situation and provide the service you needed. If you have any more questions or need further assistance, please don't hesitate to reach out.
Terry and his team were super responsive from the outset, and continuing throughout escrow. Terry walked me through every detail in a timely and professional manner. I was very happy with my experience and so so grateful for their help!
Reply from Terry Bleecker
May 18th, 2026 08:17 PM
I'm happy to hear about your positive experience, Diane. It's great to know that the responsiveness and support from my team made the process smoother for you. Thank you for your kind words, and if there's anything else you need, please reach...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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