01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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We had a lot of questions as we went through the loan process and Tom always answered every single one of them with patience and clarity. He never made us feel rushed and always took the time to explain the details.
Reply from Thomas Louisignau
May 18th, 2026 05:49 PM
Thank you, Suzana, for sharing your experience. I'm glad I could provide the patience and clarity you needed during the loan process. If you have any more questions or need further assistance, please don't hesitate to reach out.
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Corbin Claypool
Excellent experience from start to finish. The communication was clear, timely, and proactive, it made all the difference.
Reply from Corbin Claypool
May 18th, 2026 01:13 PM
Leeann, I appreciate your kind words about your experience. I'm glad that clear and proactive communication made a positive difference for you. If you have any further questions or need assistance in the future, please feel free to reach out....
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Gracias much as gracias 🙏
Reply from Frank Salazar
May 18th, 2026 08:32 PM
Paula, me alegra saber que estás satisfecha. Aprecio mucho tus amables palabras y si necesitas más ayuda en el futuro, por favor házmelo saber.
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Modesto
Excellent experience from start to finish. The communication was clear, timely, and proactive, it made all the difference.
It was a true pleasure working with Hank and the entire staff at Golden Empire Mortgage. Hank took the time to break everything down and get us the best deal possible. I would absolutely recommend GEM Mortgage to everyone needing to find a...
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Reply from Owner
June 2nd, 2026 12:00 AM
Thank you so much for the kind words. We’re really happy we could help walk you through everything and find a solution that worked best for you. It was a pleasure working with you, and we truly appreciate the recommendation.
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Modesto
Dave was great. Knowledgeable, patient, and communicative. He made sure I understood the process and was comfortable with every step.
I had an excellent experience working with my Hank. From the very beginning, he was professional, knowledgeable, and incredibly patient throughout the entire process. Hank took the time to explain every step clearly, answered all my questions...
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Reply from Owner
June 2nd, 2026 12:00 AM
Thank you for sharing this. Buying or refinancing a home can come with a lot of questions, so we’re really glad Hank Greenberg was able to make things feel clear and manageable along the way. We appreciate you trusting us to be part of such...
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Great information easy process
Reply from Thomas Louisignau
May 18th, 2026 07:51 PM
I'm pleased to hear that you found the information helpful and the process easy, Daniel. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
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Michael McVey was very good
Reply from John Wade
May 17th, 2026 03:22 PM
I'm glad to hear that you had a good experience with Michael McVey, Johnny. If there's anything else I can assist you with, please let me know.
Working with Frank, Gem Mortgage and his team was an absolute pleasure. With my years of experience acquiring loans, I knew for a fact for me to aquire a loan, it required someone with experience, knowledge, and wisdom which Frank has. He took...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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