01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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We worked with John for quite awhile as we were searching for the right home. John gave us great advice throughout the process of finding & purchasing our home. John was able to close escrow on our target day, which isn't always the case when...
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Reply from John Thomas
August 24th, 2025 01:59 PM
I'm glad to hear that my advice and support were helpful as you searched for the right home. It was my pleasure to assist you and ensure we could close escrow on your target day. Your recommendation means a lot to me, and I truly appreciate...
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John is very professional and listened to all of our concerns. Great communication during the process 👏.He was very polite and we will use him again great
Reply from John Thomas
August 24th, 2025 01:55 PM
I'm grateful for your kind words about my professionalism and communication. Listening to your concerns is important to me, and I'm glad it made a positive impact on your experience. Looking forward to working with you again in the future....
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Heather really cares about her clients. She made sure she understood our needs and concerns and addressed them along the process.
Heather and her team are truly remarkable.
Reply from Heather Hakes
August 21st, 2025 04:42 PM
Thank you, Juana. Understanding your needs and addressing your concerns are priorities for me, so it means a lot to know that made a positive difference in your experience. I truly appreciate your recognition of both my efforts and those of...
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Angel Santiago
Angel worked extra Hard to help me
Reply from Angel Santiago
August 24th, 2025 01:20 PM
I'm really pleased to hear that you felt I went the extra mile during your refinance process. It was important to me to provide the support you needed, and I'm grateful for your kind acknowledgment. If there's anything else you need assistance...
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Where do I start? Lori at GEM Mortgage continues to far exceed my expectations has a mortgage expert. It was another outstanding experience during my recent mortgage transaction. From beginning to end, the entire process was overwhelmingly...
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Reply from Lori Printy
August 24th, 2025 01:10 PM
Duane, thank you so much for sharing your experience. I'm truly glad to hear that the refinancing process was not only smooth but also enjoyable for you. Ensuring that everything is clear and stress-free is always my goal, and it's great to...
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Victorville
John was awesome and totally professional 👏.He showed great knowledge and will use him again if needed great job
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Wildomar (192)
I cannot thank Heather and her team enough. They were extremely helpful along the whole process.
Smooth process, frequent updates
Reply from Manuel Corral
August 21st, 2025 09:22 PM
I'm pleased to hear that the process went smoothly and that the frequent updates were helpful for you, Jorge. Keeping you informed every step of the way is important to me, and I'm glad it contributed to your positive experience. If you have...
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Laura Berg
Very friendly, responsive, and informative. Made the process smooth and transparent.
Reply from Laura Berg
August 21st, 2025 08:50 PM
Thank you, Ryan. I'm glad to hear you found the process smooth and transparent. It's important to me to be friendly, responsive, and informative, so knowing this contributed positively to your experience means a lot. If there's anything else...
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There are not enough words to say how great Melissa is! Her tenure should speak VOLUMES. Many friends have gone through similar loans and say they work with countless people. We have used GEM for our Mortgage, refinance, HELOC and each time...
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Reply from Melissa Sparks
August 21st, 2025 07:13 PM
Thank you, Kimberly, for such a heartfelt review. It means a lot to hear that you've had consistently positive experiences with each of your mortgage needs. I strive to be proactive and keep my clients well-informed throughout the process,...
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)