01 GEM Mortgage Branches, Bakersfield, CA
Bakersfield, CA
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
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Ontario
Thomas is the best in the business! We have used him multiple times and refer anyone looking to buy a home to go to him. He’s so knowledgeable and no BS. He’s not going to hustle you for a dollar, he truly is honest and wants the best for his...
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Reply from Owner
October 6th, 2025 12:00 AM
Thank you for the amazing feedback Desiree! You made my day with this one. Being your go to for anything lending, credit and housing is an honor I take very seriously. I appreciate you and have enjoyed seeing your family grow over the years....
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Wildomar (192)
We never had a laspe in communication. Heather was on top of every document needed and answered our questions very fast. If we had a hiccup, it was resoved quickly. Heather updated me often with the current market rates and gave me her best...
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Melissa epitomizes professionalism: she is communicative, knowledgeable, friendly, supportive, detail-oriented, hard-working and responsive. She not only prepared us for every step in the process, but she was happy to answer any questions that...
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Reply from Melissa Sparks
August 25th, 2025 02:49 AM
Thank you, Chad, for such a thoughtful review. I'm delighted to know that my approach made the refinancing process clearer and more manageable for you. Your kind words about my communication and attention to detail resonate deeply, as those...
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Santa Clarita
For an initial mortgage or a refinance, you need someone who is very knowledgeable and understands the industry. Terry is that guy. Personable and very experienced. He makes the process easy and takes the stress out of it. Anyone with mortgage...
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Palmdale
My wife and I just concluded a perfect lending experience with Tiffany at GEM Mortgage. The process couldn't have gone smoother. Tiffany is a very experienced professional who explained all options to us simply, and then helped us secure the...
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We never had a laspe in communication. Heather was on top of every document needed and answered our questions very fast. If we had a hiccup, it was resoved quickly. Heather updated me often with the current market rates and gave me her best...
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Reply from Heather Hakes
August 22nd, 2025 10:18 PM
I'm delighted to hear that you felt well-supported throughout the process, William. Staying on top of communication and providing timely information is something I prioritize, so I'm glad it made a difference for you. It's great to know you...
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Melissa was easy to talk to . Attentive. Helpful
Reply from Melissa Sparks
August 24th, 2025 06:01 PM
Thank you, Brian, for sharing your thoughts. I'm glad to hear that you found our interaction to be easygoing and that my assistance was attentive and helpful. Supporting you through your purchase process was a pleasure. If there are any more...
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Worked with Manuel and Danielle for our loan and they were positively wonderful! They worked really hard for us and with us and we greatly appreciate their efforts. 10/10 for customer service!
Reply from Owner
February 21st, 2026 02:37 AM
Thank you so much for trusting me and my team with your refinancing needs.
The attention to detail from Ismail was great. He was very quick with communication and has been super helpful for us the last few years.
Reply from Ismail Afariogun
August 24th, 2025 03:43 PM
Thank you, Wesley, for your review. I'm glad to hear that my attention to detail and quick communication have been helpful to you over the years. It's important to me that my clients feel supported and informed throughout the process. If you...
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straight forward and helpful
Reply from Tim Silva
August 21st, 2025 10:39 PM
I appreciate your feedback, Gabriel. I'm glad to know that you found the process straightforward and helpful. It was my pleasure to assist you with your purchase, and if there’s anything else you need, don’t hesitate to contact me.
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About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California. For more information, visit www.gemcorp.com.
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Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Pacific Standard Time (PST)