Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Grwat communication
Reply from Derek Shaw
January 19th, 2025 03:43 PM
Thanks for the fantastic review, Javier! I'm glad to hear you were pleased with the communication during our interactions. It's always my goal to keep clients informed and comfortable throughout the entire process. I appreciate your feedback...
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Good service
Reply from Derek Shaw
January 16th, 2025 02:23 PM
Thank you Dang! I'm so happy for you and your wife! I can't wait to eat at your restaurant!
Derek did a great job getting us everything we needed in a timely manner. On his game and ready to make it happen. Flawless experience!
Reply from Derek Shaw
January 16th, 2025 02:24 PM
Thank you so much for the kind words! Team effort all around! All I can think of is mortal kombat now and how they say flawless victory!
10++++ Across the board. Excellent!
Reply from Derek Shaw
January 16th, 2025 02:24 PM
Right back at you Christa!! 10++++++!!!
Derek is exceptionally easy to work with, knowledgeable, and always responds promptly.
Reply from Derek Shaw
January 14th, 2025 04:26 PM
Thanks Vuong! You made everything so smooth and easy on this. You were always available and helped me get any document we needed to get this done quick! Congrats to our buyers!
Derek went above and beyond throughout the entire process. He clearly communicated what to expect and answered any and all questions . we will 100% use Derek again and recommend him to everyone that needs a lender.
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Reply from Derek Shaw
January 14th, 2025 02:46 AM
Amy and Randy! Thank you so much the review and the kind words! I still remember our initial phone call facetiming in the car with the kids in the back haha. I am so happy for y'all! We are doing it again soon!
Derek was very open and helped my clients every step of the way. His communication was excellent .
Reply from Derek Shaw
January 8th, 2025 09:58 PM
Thanks Vo! You really did an amazing job from start to finish! I'm so happy for our buyers!
Clear expectation and great communication. Willingness to help when problem arises.
Reply from Derek Shaw
December 26th, 2024 09:52 PM
Thank you very much for the top rating, Sarah! I'm thrilled to hear that you had a satisfying experience. Communication is a top priority at Highlands Residential Mortgage, Ltd., and I'm glad my efforts in helping you overcome your issues were...
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D was easily the favorite part of my entire homebuying process. Derek was friendly and kind and even offered so many moments of joy and delight. He was so flexible in finding time to chat with us, given we both work full-time and have a little...
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Reply from Derek Shaw
December 12th, 2024 03:34 PM
I'm absolutely thrilled to hear that you had such a positive experience with your homebuying process, Ashley! It was my pleasure to work with you and your family, making sure you were comfortable and confident every step of the way. Your kind...
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Derek is a great communicator with both myself and my clients. I always know my clients will feel cared for and heard when I refer them to Derek.
Reply from Derek Shaw
December 6th, 2024 10:19 PM
I'm truly grateful for your wonderful review, Amanda. It means the world to me to know that you feel confident referring your clients to me. Communication is a vital part of what we do at Highlands Residential Mortgage, Ltd., and I'm thrilled...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
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Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
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