Derek Shaw
Producing Branch Manager/Senior Loan Officer | NML...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Derek worked very hard for me to get every benefit that could be obtained. He stayed in constant contact with me at various times of day and evening. He never acted like he didn't have time to answer all my questions and concerns. Like having...
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Reply from Derek Shaw
April 8th, 2025 10:14 AM
I'm thrilled to hear about your positive experience, Joseph. It was a pleasure assisting you throughout the process. Your kind words and recommendation mean a lot to me, and I'm grateful for your trust in Highlands Residential Mortgage, Ltd....
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Couldn't imagine a better partner to walk us through our first time buying a home. Derek treated us like family and guided us patiently through every step of the process. I give my highest recommendation to anyone looking for a good loan officer....
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Reply from Derek Shaw
April 7th, 2025 05:22 PM
I'm thrilled to hear that your experience as a first-time homebuyer was so positive. It was a pleasure treating you like family and guiding you through the process. Thank you for your highest recommendation.
as firsttime homebuyer, he made sure we felt comfortable and explained things very clearly. He had the patience to thoroughly answer our questions. his attention to detail and organization skills kept our loan moving to ensure a seamless closing....
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Reply from Derek Shaw
April 1st, 2025 05:31 PM
I'm thrilled to hear that your first home buying experience was comfortable and that my explanations were clear. I appreciate your kind words about my attention to detail and organization. It was a pleasure assisting you through the process....
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Derek made buying our first home awesome experience. He explained everything to us & made us feel confident and educated during the entire proces.
Reply from Derek Shaw
April 1st, 2025 04:34 PM
I'm thrilled to hear that your home buying experience was so positive. It was a pleasure to assist you, and I'm glad I could help you feel confident and informed throughout the process. Thank you for your kind words.
Derek updated us every step of the way. He made a usually stressful experience stress free!
Reply from Derek Shaw
February 27th, 2025 03:22 PM
Thank you Chuong! I can't wait to visit!!
Derek was very communicative throughout the whole process and made everything so streamlined! Thanks for taking great care of my client!
Reply from Derek Shaw
February 27th, 2025 03:21 PM
We made a great team! Can't wait to work together again!!
I really appreciate how Derek went above and beyond. He communication is excellent. He is both pleasant and informative. His positive attitude and responsiveness made the stressful process smooth. An absolute pleasure to work with.
Reply from Derek Shaw
February 20th, 2025 01:31 PM
Thank you so much, Xanthe, for your kind words! I'm thrilled to hear that I could make the process smoother for you. It was a pleasure working with you as well, and I always aim to provide clear and helpful communication. Your feedback means...
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Derek demonstrated excellent communication skills and maintained consistent availability to assist clients with their questions and concerns.
Reply from Derek Shaw
February 15th, 2025 03:19 PM
Sawsan! It was such a pleasure to work with your clients. It's easy to see why you're such a great realtor! I hope we can work together again soon!
Derek was so friendly, transparent, and quick to respond during the entire process . Turnaround time was also very fast. He literally saved us from our original lender who couldn't deliver what they had originally promised . We're so glad we...
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Reply from Derek Shaw
February 10th, 2025 04:51 PM
Paula! Thank you so much for your kind words, for already referring over your friends! Congrats to you guys and your growing family!!!!
Professional and excellent service
Reply from Derek Shaw
January 27th, 2025 01:06 PM
I'm thrilled to hear that you had a 5-star experience with my services at Highlands Residential Mortgage, Ltd. Your satisfaction is my priority, and I'm glad to know that I was able to meet your expectations in a professional and excellent...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage
FHA
Conventional
VA
USDA
Down Payment Assistance
Bank Statement Loans
DSCR
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Memberships
- dshaw@highlandsmortgage.com
- AREAA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2380755
Hobbies
- Golf
- Basketball
- Hockey
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