Cynthia Holthouse
Branch Manager | NMLS# 452739
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Reviews from Web
The buyers were stressed out. They had to make multiple trips to sign loan docs and the loan funded later than planned. Close of escrow date slipped. I’m not sure if your office could have done anything differently to avoid the situation, but...
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Reply from Cynthia Holthouse
August 31st, 2026 06:12 PM
Thank you, Amy, for taking the time to share your feedback. I sincerely apologize for any stress caused during the loan process. It's our goal at Mason-McDuffie Mortgage to provide a smooth, efficient experience and I regret that we fell short...
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Cynthia was fantastic to work with. She was extremely knowledgeable and helpful throughout the entire process. I would absolutely recommend Cynthia to anyone I know.
Cynthia was always helpful when I had question. Very pleasant to deal with.
Cynthia was great. We felt like we were her most important client. She was instrumental in the success of our transaction. We would recommend Cynthia for anybody looking to buy or refinance a home.
The help and Patients
Great communication. Very helpful.
Cynthia was friendly, professional, knowledgeable, and made me feel comfortable during a time when I was very nervous about the process. Cynthia was transparent With me about my options and communication was consistent. Thank you to Cynthia...
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Cynthia always goes the extra mile. I appreciate her dedication and always available to help! She’s much appreciated♥️
We really appreciate that Ms Cynthia is patient and always so pleasant to interact with.
Cynthia keeping us informed all the way. Good guidance and support
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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(877) 232-2461 or (713) 977-8005
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