
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
She is amazing she always help me thank
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Thank you for your kind words, Magali. I'm thrilled to hear that I could assist you effectively. Your satisfaction is important to me, and I'm here to help whenever you need it.
Vary nice and welcoming
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm glad to hear that you found the experience welcoming. Thank you for your kind words; it was a pleasure to assist you at First Federal Bank.
Betsy Gordon went above and beyond to help with documentation, answer questions, and make the process as easy as possible. Shexwas very prompt in her responses and stayed in constant communication, which was greatly appreciated.
We happy thank you
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm glad to hear that you are happy with the service. It was a pleasure assisting you at First Federal Bank. Thank you for your feedback.
Thanks to Melanie I was able to obtain the loan I needed and make my dream of home ownership a reality. Her professionalism and expertise are an asset to her company!
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm thrilled to have been a part of your journey to home ownership, Rosarito. Your kind words about my professionalism and expertise mean a lot. Congratulations on your new home!
Service was quick and all questions answered. Would recommend!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm glad to hear that you found the service quick and all your questions were answered. Thank you for recommending First Federal Bank! If you need anything, please don't hesitate to reach out! XOXO, Jamie
La Mejor en Kansas lo más maravilloso siempre una son 🫶🏻
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm thrilled to hear that you had a wonderful experience, Laura. It was a pleasure assisting you, and I'm grateful for your kind words. Thank you for choosing First Federal Bank.
Jamie is always a pleasure to work with. Very knowledgeable and qu
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm glad to hear that you find working with me a pleasure, Terry. Your feedback on my knowledge is greatly appreciated. If there’s anything more I can assist with, please feel free to reach out. XOXO, Jamie
did a wonderful job anytime I have questions. He was always there to give me an answer. I couldn't ask for anything better.
Good communication and exelen job she is number one very professional
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm thrilled to hear that you were satisfied with the communication and service. It was a pleasure assisting you, and I appreciate your kind words and recognition.
671–680 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.