First Federal Bank's Cover Image
First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
Company Logo
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • M
    Magali A G
    Kansas City, KS
    Posted on April 24th, 2025 03:56 AM
    She is amazing she always help me thank
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    Thank you for your kind words, Magali. I'm thrilled to hear that I could assist you effectively. Your satisfaction is important to me, and I'm here to help whenever you need it.
  • E
    Etni J H
    Kansas City, KS
    Posted on April 23rd, 2025 11:23 PM
    Vary nice and welcoming
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    I'm glad to hear that you found the experience welcoming. Thank you for your kind words; it was a pleasure to assist you at First Federal Bank.
  • M
    Misty L G
    Abingdon, VA
    Posted on April 20th, 2025 12:13 PM
    Betsy Gordon went above and beyond to help with documentation, answer questions, and make the process as easy as possible. Shexwas very prompt in her responses and stayed in constant communication, which was greatly appreciated.
  • J
    Juan C B
    Grandview, MO
    Posted on April 20th, 2025 12:18 AM
    We happy thank you
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    I'm glad to hear that you are happy with the service. It was a pleasure assisting you at First Federal Bank. Thank you for your feedback.
  • R
    Rosarito D R
    Tavares, FL
    Posted on April 18th, 2025 03:49 PM
    Thanks to Melanie I was able to obtain the loan I needed and make my dream of home ownership a reality. Her professionalism and expertise are an asset to her company!
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    I'm thrilled to have been a part of your journey to home ownership, Rosarito. Your kind words about my professionalism and expertise mean a lot. Congratulations on your new home!
  • J
    John F
    Burlington, IA
    Posted on April 18th, 2025 03:04 PM
    Service was quick and all questions answered. Would recommend!
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm glad to hear that you found the service quick and all your questions were answered. Thank you for recommending First Federal Bank! If you need anything, please don't hesitate to reach out! XOXO, Jamie
  • L
    Laura C
    Olathe, KS
    Posted on April 18th, 2025 02:45 PM
    La Mejor en Kansas lo más maravilloso siempre una son 🫶🏻
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    I'm thrilled to hear that you had a wonderful experience, Laura. It was a pleasure assisting you, and I'm grateful for your kind words. Thank you for choosing First Federal Bank.
  • Review
    for
    Jamie Chenoweth
    Encompass
    T
    Terry N
    Davenport, IA
    Posted on April 17th, 2025 08:09 PM
    Jamie is always a pleasure to work with. Very knowledgeable and qu
    Reply from Jamie Chenoweth
    September 15th, 2026 09:49 PM
    I'm glad to hear that you find working with me a pleasure, Terry. Your feedback on my knowledge is greatly appreciated. If there’s anything more I can assist with, please feel free to reach out. XOXO, Jamie
  • Encompass
    T
    Terry L D
    Jacksonville, FL
    Posted on April 16th, 2025 12:51 PM
    did a wonderful job anytime I have questions. He was always there to give me an answer. I couldn't ask for anything better.
  • M
    Miguel A L
    Olathe, KS
    Posted on April 15th, 2025 01:12 PM
    Good communication and exelen job she is number one very professional
    Reply from Gina Ortiz
    September 15th, 2026 09:51 PM
    I'm thrilled to hear that you were satisfied with the communication and service. It was a pleasure assisting you, and I appreciate your kind words and recognition.
  • 671–680 of 3988
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.