
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
agent was knowledgeable and helpful, let us know how the process would work and how it woud happen, then it happened.
Reply from Michael Argula
September 11th, 2026 11:10 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Efficient!
Reply from Ana Guzman
September 11th, 2026 11:07 PM
Susan, your feedback is appreciated. I'm glad to hear that everything went efficiently for you. If you ever need anything else, feel free to reach out.
Jamie was very helpful throughout the mortgage process. She was always quick with texts, emails and calls and very friendly to work with. I also really enjoyed the cookbook she gave me as a housewarming gift. Thank you for coffee as well! Would...
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Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Kristen, it's wonderful to hear that you found my assistance helpful during the mortgage process. I'm glad the cookbook and coffee brought some joy as you settled into your new home. Your kind words about my communication really mean a lot...
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Juley was so on top of all the details and was able to maximize our seller credit and reduce our interest rate not once but twice! And involved in the entire process and always updated us every step of the way!
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Reply from Juley Henry
September 11th, 2026 11:10 PM
I appreciate your feedback, Santo. I'm glad I could assist in optimizing the seller credit and reducing your interest rate. Keeping you informed throughout the entire process is something I value. If you have any more questions or need further...
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Quick movement from application to clise.
Reply from Ana Guzman
September 11th, 2026 11:07 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
With Stan being part of our team, we didn't have to worry about the lender's side of things
The staff was friendly, helpful, and made everything easy.
Great service, quick help, and a positive atmosphere.
Everything was well organized, and the team went above and beyond to help.
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm pleased to hear that you found the service so positive, Teresa. Making things easy and creating a supportive environment is always my goal. If there's anything further I can assist you with, just let me know. Thank you for your kind words...
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Muy buena atención
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
Gracias por tu comentario positivo. Me alegra saber que recibiste una buena atención. Si necesitas más ayuda o tienes alguna pregunta, no dudes en comunicarte conmigo.
Melanie was a professional in every step of the way through the process. Her knowledge of the loan process made it easy for us to understand. With due diligence we were able to process our banking and Real estate in a timely manner, in order...
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Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm pleased to hear that my guidance through the loan process was helpful for you, Thomas. It's important to me that everything proceeded smoothly and timely to meet your closing date. If you have any more questions or need assistance in the...
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My buyer were very happy with Melanie.
351–360 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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