
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
kept in contact with us every day. Communication was great. I would definitely use them again. Thank you Ken Murray.
Reply from Michael Argula
September 11th, 2026 11:10 PM
I'm grateful for your kind words, Kenneth. Keeping in touch regularly is important to me, and I'm pleased to hear that the communication met your expectations. Should you need further assistance in the future, please don't hesitate to reach...
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Your pleasantries and professionalism
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Quick response time. Very professional and knowledgeable. Answered all our questions. Everything was very smooth. Thank you.
Reply from Michael Argula
September 11th, 2026 11:10 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Great and fast communication.
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm glad to hear that you appreciated the communication, Claribal. I'm always here to assist if you need anything else or have further questions.
Casey made the process easy and simple, very satisfied customer!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm glad to hear that you found the process easy and straightforward, James. Ensuring a smooth experience is always my goal. If you need any further assistance or have questions in the future, feel free to get in touch.
They are so helpful
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thanks for your feedback. I'm pleased to know that you found the assistance helpful. If there's anything else I can assist you with, please don't hesitate to reach out.
What made you all great was that everything was explained to me exactly to the detail, and the process was very easy
Reply from Juley Henry
September 11th, 2026 11:10 PM
It's great to know that the detailed explanations and the ease of the process made a positive impact on your experience, Ammar. If you have any further questions or need additional assistance in the future, I'm here to help.
Casey's communication line was open and always timely. He kept myself and my buyer aware of the process .
Betsy was super helpful.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you for your review, Lorne. I'm glad to hear that I could be helpful to you. If you have any further questions or need additional assistance, please don't hesitate to reach out.
have worked with Jamie a few times now and every time she makes it the process simple and seamless. I would highly recommend anybody looking to refinance or get a mortgage work
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
I'm grateful for your continued trust and the kind recommendations, Jasmine. Simplifying the process and ensuring it goes smoothly is always my goal, so I'm pleased to hear that's been your experience. If there's anything more I can do for...
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341–350 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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