First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Thanks for having great communications with my out of state customer and getting her loan to the closing table.
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First Federal Bank
I had a great experience with my home buying process with Jason and everyone who took part in this , everyone was professional and it was quick. everyone felt like family! so i would recommend anyone who is ready to buy a home to go with first...
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Reply from Owner
September 22nd, 2026 06:32 PM
At First Federal Bank, we strive to make the mortgage process as smooth and welcoming as possible. Thank you for your recommendation and for trusting us with your home financing needs. Congratulations on your new home, Darlene!
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More communicatio, a sense of urgency earlier in the process, and a different system to upload documents
Reply from Juley Henry
September 11th, 2026 11:10 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
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First Federal Bank
Matt Krasnoff was great to work with and always available if we had any questions or concerns. The application process through FFB was straightforward and our loan processor was extremely thorough. Their professional expertise and timely communication...
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Reply from Owner
June 15th, 2026 12:43 PM
Thank you for your review and kind feedback, Madeline. We’re honored to serve you.
Great communication not only with me, but the first time home buyer! Casey's customer service skills were top notch and all contract dealines were met with plenty of time to spare. Thank you Casey!
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Great and speedy communication.
Smooth loan process
Casey was really great to work with!
Casey was there to answer questions and kept me in the loop through the entire process
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Zachary, I'm glad to know that I could keep you informed and answer your questions throughout the process. If there's anything else you need, please feel welcome to reach out.
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Corporate
Corporate has received a review with 5 star rating from Johnathan R
Reply from Owner
August 17th, 2026 12:51 PM
Thanks for the *****!
Was an overall easy process Casey made it that way because I'm a first time homebuyer and didn't know much
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Johnathan, I'm grateful to hear that I was able to make the process easier for you as a first-time homebuyer. If you have any more questions or need further assistance, please feel free to reach out.
171–180 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
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