First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
for
She answer any questions we had and was very amazing at communicating and explaining everything we had questions on
Reply from Gina Ortiz
September 15th, 2026 09:51 PM
I'm pleased to know that I could effectively communicate and explain everything for you, Luis. If you have any more questions in the future, don't hesitate to reach out.
for
First Federal Bank
Jason was very understanding and explained everything to me! Very kind and patient and we explored all different loan types and what could or can be Before making ultimate decision! Thanks Jason and I will be referring u to my friends and family...
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Reply from Owner
September 22nd, 2026 06:31 PM
A G - Thank you for sharing your experience! We're so glad to hear that Jason took the time to explain your options, answer your questions, and help you feel confident throughout the process.
for
First Federal Bank
Jason Jepsky was helpful in answering all my questions truthfully and even showed up to my signing to make sure everything went as smoothly as possible.
Reply from Owner
September 22nd, 2026 06:31 PM
Thank you for your wonderful feedback, Kaden. We're delighted to hear that Jason was there to answer your questions and provide support every step of the way. We appreciate your trust in our team, and we're honored to have been part of your...
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Review
for
Jamie Chenoweth
Jamie is always attentive and does everything she can to ensure a smooth transaction. She always has a great attitude and makes the process easy and fun!
Reply from Jamie Chenoweth
September 15th, 2026 09:49 PM
Thank you for the kind words Chris. It has been WAY too long. Love working with you and I hope we get to do it again soon. XOXO, Jamie
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Mark was very helpful with all my early on questions and communicative.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
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They are very attentive to their customers and offer excellent service.
Reply from Jaime Ortiz
September 15th, 2026 09:50 PM
I'm glad to hear you found the service attentive and excellent, Jose. Providing a positive experience for our customers at First Federal Bank is important to me. Thank you for your feedback!
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Super responsive communication, timely underwriting and helpful explanations
Reply from Ana Guzman
September 11th, 2026 11:07 PM
Kaitlynn, I appreciate your positive feedback. I'm glad to hear that you found the communication responsive and the explanations helpful. If there's anything else you need, please don't hesitate to reach out. Congratulations again on your jew...
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Mark Meacham was a helpful loan officer. He was understanding and guided me through the financial world in which he lives.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm grateful for your kind words, Judith. It's good to know that I could be helpful and provide guidance through the financial process. If you have any further questions or need assistance, please feel free to reach out.
Casey explained the whole process to this first-time home buyer and was extremely helpful/kind thru the whole experience!! Would a bsolutely recommend he and the First Federal Team and use them again in the future!!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
William, I'm pleased to know that I could help explain the process and provide a positive experience for you as a first-time homebuyer. Thank you for your kind words and recommendation. If you ever need assistance in the future, don't hesitate...
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The efficiency of the staff .
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
K, I appreciate your feedback on the efficiency of the staff. It's wonderful to know that you had a positive experience. If there's anything else I can do for you, please reach out.
161–170 of 3988
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.